Contacts are missing when I click the To, Cc, or Bcc buttons

[Judy]

I have XP - don't know what's happened. Have not installed any new programs.
Attempted to solve problem using Outlook HELP, but no luck.

 

[Michael Bauer [MVP - Outlook]]

Do you know in what folder the contacts are stored? If so, right click that
folder, choose Properties, Outlook Addressbook, and ensure that "Show this
folder as E-Mail Addressbook" is ticked.

--
Best regards
Michael Bauer - MVP Outlook
Manage and share your categories:
<http://www.vboffice.net/product.html?pub=6&lang=en>


Am Wed, 16 Dec 2009 21:37:01 -0800 schrieb Judy:

 

[Jamie M]

Have the same problem. Contacts stored in Contacts folder under Contacts.
When I right click and go to properties, the "Show this

folder as E-Mail Addressbook" and checkbox are greyed and I cannot change. When I go into Contacts, all of my address are there and if I start tyong an address after clicking To, CC, or Bcc, Outlook doesknow soehow where they are becuse it gives me addess suggestions as I type. Missing ome address book connection to the address buttons when I send I suspect.

Working on this for weeks unfortunately. Don't want to retype 200+ addresses.

Thanks in advance,

Jamie

 

[Russ Valentine]

You'll have to figure out what you did to create a corrupt Outlook Profile.
Then create a new one correctly and configure the address book service in
the new profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002