Contacts folder does not show address book

L

LowellK

When I go to Properties-Outlook Address Book, the check box for "Show this
folder as an email address book" is greyed out. Is there a fix for this?
 
R

Russ Valentine [MVP-Outlook]

Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps you
used to corrupt your profile.
 
L

LKebschull

I'm using Outlook 2002 under XP. I don't know how the file wa
corrupted. When I opened Outlook yesterday, there was no info - n
email, no contacts. I used "File - Open - Outlook Data File" to ope
the most recent outlook.pst file and apparently got back all th
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook said:
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the step
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for "Sho

this
folder as an email address book" is greyed out. Is there a fix fo
this?
 
R

Russ Valentine [MVP-Outlook]

What do you mean? There is no address book in Outlook. If your Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
LKebschull said:
I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook said:
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for "Show

this
folder as an email address book" is greyed out. Is there a fix for
this? -
 
L

LKebschull

That's interesting, since Outlook Help has a bunch of information abou
Address Books. What I was really hoping to resolve is that when
click on "To:" in a new message, there is no information at all in th
"Select Names" dialog box. Also, when I type a name or a group or us
"Check Names" there is no information. Is there an index file tha
needs to be rebuilt?
LowellK

'Russ Valentine [MVP-Outlook said:
;292119']What do you mean? There is no address book in Outlook. If you
Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for
"Show

this
folder as an email address book" is greyed out. Is there a fix for
this? --
 
R

Russ Valentine [MVP-Outlook]

Not an index file. Just the view of your Contacts Folder that needs to be
configured. Those instructions are posted here daily:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
LKebschull said:
That's interesting, since Outlook Help has a bunch of information about
Address Books. What I was really hoping to resolve is that when I
click on "To:" in a new message, there is no information at all in the
"Select Names" dialog box. Also, when I type a name or a group or use
"Check Names" there is no information. Is there an index file that
needs to be rebuilt?
LowellK

'Russ Valentine [MVP-Outlook said:
;292119']What do you mean? There is no address book in Outlook. If your
Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for
"Show

this
folder as an email address book" is greyed out. Is there a fix for
this? --
 
L

LKebschull

Thanks, Russ. It's fine now.
LowellK

'Russ Valentine [MVP-Outlook said:
;292571']Not an index file. Just the view of your Contacts Folder that
needs to be
configured. Those instructions are posted here daily:
http://tinyurl.com/3qnau
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

That's interesting, since Outlook Help has a bunch of information
about
Address Books. What I was really hoping to resolve is that when I
click on "To:" in a new message, there is no information at all in
the
"Select Names" dialog box. Also, when I type a name or a group or
use
"Check Names" there is no information. Is there an index file that
needs to be rebuilt?
LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292119']What do you mean? There is no address book in Outlook. If
your
Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for
"Show

this
folder as an email address book" is greyed out. Is there a fix for
this? --
 

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