Contacts import trouble

A

Andrew

Backed up contacts exported from Outlook (Office 2000 SP-3) to hard disk and then copied to CD-RW on W2000 Pro machine. Then loaded them on to new XP Pro base unit but Outlook (also Office 2000 SP-3) won't import them . Keep getting error messages saying "Properties for this information must be defined prior to use" and .pst files are not personal folder files. Any bright ideas?
 
R

Russ Valentine [MVP-Outlook]

Did you remove the read only attribute the file acquired on the CD?
--
Russ Valentine
[MVP-Outlook]
Andrew said:
Backed up contacts exported from Outlook (Office 2000 SP-3) to hard disk
and then copied to CD-RW on W2000 Pro machine. Then loaded them on to new XP
Pro base unit but Outlook (also Office 2000 SP-3) won't import them . Keep
getting error messages saying "Properties for this information must be
defined prior to use" and .pst files are not personal folder files. Any
bright ideas?
 
A

Andrew

No, the read only attribute is still ticked under properties on the CD

----- Russ Valentine [MVP-Outlook] wrote: ----

Did you remove the read only attribute the file acquired on the CD
--
Russ Valentin
[MVP-Outlook
Andrew said:
Backed up contacts exported from Outlook (Office 2000 SP-3) to hard dis
and then copied to CD-RW on W2000 Pro machine. Then loaded them on to new X
Pro base unit but Outlook (also Office 2000 SP-3) won't import them . Kee
getting error messages saying "Properties for this information must b
defined prior to use" and .pst files are not personal folder files. An
bright ideas
 
R

Russ Valentine [MVP-Outlook]

Please remove it then. You must move the file to a hard drive and allow
Outlook to have read/write access.
--
Russ Valentine
[MVP-Outlook]
Andrew said:
No, the read only attribute is still ticked under properties on the CD.

----- Russ Valentine [MVP-Outlook] wrote: -----

Did you remove the read only attribute the file acquired on the CD?
--
Russ Valentine
[MVP-Outlook]
Andrew said:
Backed up contacts exported from Outlook (Office 2000 SP-3) to hard
disk
and then copied to CD-RW on W2000 Pro machine. Then loaded them on to new XP
Pro base unit but Outlook (also Office 2000 SP-3) won't import them . Keep
getting error messages saying "Properties for this information must be
defined prior to use" and .pst files are not personal folder files. Any
bright ideas?
 
A

Andrew

Tried that, Russ, but error message says "Error occured applying attributes. Access denied." Rather puzzlingly, the same .pst file on the new hard disk has the read only attribute unchecked but the same thing occurs..

----- Russ Valentine [MVP-Outlook] wrote: ----

Please remove it then. You must move the file to a hard drive and allo
Outlook to have read/write access
--
Russ Valentin
[MVP-Outlook
Andrew said:
No, the read only attribute is still ticked under properties on the CD
----- Russ Valentine [MVP-Outlook] wrote: ----
Did you remove the read only attribute the file acquired on the CD
--
Russ Valentin
[MVP-Outlook
Andrew said:
Backed up contacts exported from Outlook (Office 2000 SP-3) to har
dis
and then copied to CD-RW on W2000 Pro machine. Then loaded them on t new X
Pro base unit but Outlook (also Office 2000 SP-3) won't import them Kee
getting error messages saying "Properties for this information mus b
defined prior to use" and .pst files are not personal folder files An
bright ideas
 
R

Russ Valentine [MVP-Outlook]

How exactly did you create this file? Did you take it off the CD? Have you
tried repairing it with the Inbox Repair Tool?
--
Russ Valentine
[MVP-Outlook]
Andrew said:
Tried that, Russ, but error message says "Error occured applying
attributes. Access denied." Rather puzzlingly, the same .pst file on the new
hard disk has the read only attribute unchecked but the same thing occurs...
----- Russ Valentine [MVP-Outlook] wrote: -----

Please remove it then. You must move the file to a hard drive and allow
Outlook to have read/write access.
--
Russ Valentine
[MVP-Outlook]
Andrew said:
No, the read only attribute is still ticked under properties on the CD.
----- Russ Valentine [MVP-Outlook] wrote: -----
Did you remove the read only attribute the file acquired on
the CD?
--
Russ Valentine
[MVP-Outlook]
Backed up contacts exported from Outlook (Office 2000 SP-3) to
hard
disk
and then copied to CD-RW on W2000 Pro machine. Then loaded
them on to
new XP
Pro base unit but Outlook (also Office 2000 SP-3) won't import
them .
Keep
getting error messages saying "Properties for this information
must
be
defined prior to use" and .pst files are not personal folder
files.
Any
bright ideas?
 

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