L
Larry
Hi guys,
I have two separate issues with the Contact list. I am currently running
Outlook 2002 and Microsoft Exchange Server 5.5.
Issue number 1:
We just brought up a new Exchange Server. We ran the EXMerge utility to
export everyone's mailboxes from the old server to PST files, and then ran
the utility again on the new server to bring the data over. The merge
worked perfectly. I went into outlook and changed the e-mail account to the
new server. When I opened Outlook, it asked if I wanted to re-create nw
shortcuts, which I answered yes to. The shortcuts work perfectly, I can get
into e-mail, contacts, tasks, etc.
The problem is, when I create a new mail message. From within the new
message, I click the "To" button and then, from the drop-down list, select
"Contacts". It then tries to pull the contact list from the old mail
server. The only way that I could find to fix it was to go to "e-mail
accounts" from the tools menu, remove the address book and then re-add it.
Is there a way to make this happen another way so that I don't have to
perform this step on every single machine?
Issue number 2:
When I create a new mail message. From within the new message, I click the
"To" button and then, from the drop-down list, select "Contacts". It then
pulls up the contact list that looks something like the following:
John Doe (e-mail)
John Doe (Business Fax)
John Smith (e-mail)
John Smith (Business Fax)
When I did the step that I explained to fix Issue number 1 above, the list
now looks like the following:
John Doe
John Doe
John Smith
John Smith
How do I make the contact type show up again next to the names like they do
in the first example?
Thanks,
Larry
I have two separate issues with the Contact list. I am currently running
Outlook 2002 and Microsoft Exchange Server 5.5.
Issue number 1:
We just brought up a new Exchange Server. We ran the EXMerge utility to
export everyone's mailboxes from the old server to PST files, and then ran
the utility again on the new server to bring the data over. The merge
worked perfectly. I went into outlook and changed the e-mail account to the
new server. When I opened Outlook, it asked if I wanted to re-create nw
shortcuts, which I answered yes to. The shortcuts work perfectly, I can get
into e-mail, contacts, tasks, etc.
The problem is, when I create a new mail message. From within the new
message, I click the "To" button and then, from the drop-down list, select
"Contacts". It then tries to pull the contact list from the old mail
server. The only way that I could find to fix it was to go to "e-mail
accounts" from the tools menu, remove the address book and then re-add it.
Is there a way to make this happen another way so that I don't have to
perform this step on every single machine?
Issue number 2:
When I create a new mail message. From within the new message, I click the
"To" button and then, from the drop-down list, select "Contacts". It then
pulls up the contact list that looks something like the following:
John Doe (e-mail)
John Doe (Business Fax)
John Smith (e-mail)
John Smith (Business Fax)
When I did the step that I explained to fix Issue number 1 above, the list
now looks like the following:
John Doe
John Doe
John Smith
John Smith
How do I make the contact type show up again next to the names like they do
in the first example?
Thanks,
Larry