Contacts Issue

[Steve]

Our company users Windows 2003 SBS with exchange and clients use XP pro with
Outlook 2003. I have a public folder set up so all users can add / delete /
modify contact information in the public folder "company Contacts". We are a
telecoms company and have an application installed that screen pops a
database based on incoming numbers / email addresses. It can only do this if
the contacts are in your personal contact list. I have copied the public
address folder to the personal contacts folder but is there any way of
automatically updating / synching this folder everytime information is
changed in the shared adrees book under public folders.

Any help is much appreciated

 

[Sue Mosher [MVP-Outlook]]

This type of synchronization is not built into Outlook. See http://www.slipstick.com/outlook/sync.htm for possible solutions.

 

[Steve]

Thanks Sue.

What does the cached feature do, should I be using that ?

 

[Sue Mosher [MVP-Outlook]]

Do you mean Cached Exchange mode? Yes, you should be using it for the greater performance and reliability that new connection method provides. See http://www.slipstick.com/outlook/ol2003/newfeatures.htm#infrastructure

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers