Contacts no lnger in address book

S

Stu

Have Windows XP, just upgraded to Outlook 2002 in order
to synchronise with a windows based handheld. Still have
my contacts list, but the address book is empty!
 
J

Jocelyn Fiorello [MVP - Outlook]

This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken. To
fix it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top