Contacts not found

[Jim Wesley]

I installed Outlook 2K on an XP PC and imported the old
Contacts.

They are listed when you open contacts, but when you start
a new e-mail and click on the address book there is
nothing listed.

Any suggestions?

 

[Darin]

Make sure option to display contacts as address book is
selected.

Right-click contact folder
Select Properties
Select "Outlook Address Book"
Check box for "Show this folder as an e-mail address book"
Click on the various OK's to close it out.

 

[Casabear]

I am having the same exact problem. My supervisor is very upset and wants me to solve the issue. I can not figure it out. Is there a display limit of names in the "names list"?

 

[Jim Wesley]

Don't know if you saw this reply. I am going to give it a try later today.

 

[Guest]

These settings are reflected, but none of my Contacts show
when I click on Address Book inside a new e-mail??

 

[Russ Valentine [MVP-Outlook]]

Then you are displaying the wrong Contacts Folder. It is not unusual for the
Outlook Address Book to "lose track" of the connection to its Contacts
Folder when you move or import your PST or update your Outlook version or
OS. Use the following steps to reset the connection, depending on your
Outlook version. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.