Contacts not showing when composing new message

S

Steve

I have copied the Outlook.pst file from my old computer to my new computer, in the same location as the default outlook.pst file on the new computer.

The trouble I now have is that the contacts do not show when composing a new message after clicking To... button. (But they do show on the left column under contacts).

After pressing To... I get the following message:
The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permission. For information on how to remove this folder from the Outlook Address Book, see MS Office OL Help.

Can anybody advise how I can fix this problem??
 
S

Sue Mosher [MVP-Outlook]

Try removing the Outlook Address Book, restarting Outlook, then adding it
back in.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Steve said:
I have copied the Outlook.pst file from my old computer to my new
computer, in the same location as the default outlook.pst file on the new
computer.
The trouble I now have is that the contacts do not show when composing a
new message after clicking To... button. (But they do show on the left
column under contacts).
After pressing To... I get the following message:
The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permission. For information on how to remove
this folder from the Outlook Address Book, see MS Office OL Help.
 
R

rgscott

I have the same issue and this did not fix the problem

Sue Mosher said:
Try removing the Outlook Address Book, restarting Outlook, then adding it
back in.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Steve said:
I have copied the Outlook.pst file from my old computer to my new
computer, in the same location as the default outlook.pst file on the new
computer.
The trouble I now have is that the contacts do not show when composing a
new message after clicking To... button. (But they do show on the left
column under contacts).
After pressing To... I get the following message:
The address list could not be displayed. The contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permission. For information on how to remove
this folder from the Outlook Address Book, see MS Office OL Help.
 
S

Sue Mosher [MVP-Outlook]

Please describe the symptoms of your issue and give your Outlook version.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



rgscott said:
I have the same issue and this did not fix the problem
 

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