Contacts/Personal Address Book

[Harry Reglar]

I am running Outlook 2002. I had to re-install after a
disk failure, and re-created my contacts from an old Word
document. When I check names in email, the system defaults
to looking at the Personal Address Book (which is empty),
and does not find any names, not does it give me the
option of looking at the Contacts list.

Response to other queries of this type are terse and do
not fully address what is going on. Nor does the Help
system!

 

[Russ Valentine [MVP-Outlook]]

You should be using the Outlook Address Book, not the Personal Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books. Remove the Personal Address Book. Then back up to the
preceding screen which allows you to add a _new_ directory or address book
and add the Outlook Address Book. Then click on Change. to make sure the
Contacts folder(s) you want to display are listed. You may need to enable
the Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book" box.
Make sure you restart Outlook after making these changes.