Contacts Sub-folders not available

[Barbara]

I have just set up a new computer with Office 2003, and I
imported a lot of contact sub-folders. They show up in
the folder list, but not when I click on TO, to send an
email. The same is true in Word, when I want to see the
list for envelopes. The only two things that are
available are Contacts (my main contacts folder, none of
the subfolders) and Address Book which is empty. I need
to use these lists to save time for mail merges, and it
is critical that I be able to do this. Help?

 

[Russ Valentine [MVP-Outlook]]

You forgot to enable the folders as email address books in their properties.
Importing is a poor way to transfer Outlook data. Just open your previous
PST file and configure Outlook to use it as its default.