R
rxman
Just started using Outlook 2002 coming over from Outlook Express. Was able to
import my address book and Contacts appear to be fine. The problem occurs
when I create a new mail and want to choose a recipient. I start a new mail
,click on "to:" and the select names box comes up. For everyone with
multiple e-mail address entries I get multiple entries in the name field and
they all look exactly the same.Eg. I have one contact named John Smith ,he
has 3 e-mail address's entered on his contact form, when I click "to" I get
Smith,John listed 3 times and I can't tell which e-mail is associated with
which name except by trial and error i.e. once I have picked one then it will
show up in the "message reipients " field under the display name associated
with that e-mail. If the one I picked is the wrong one I have to delete and
guess again ? I must be missing something obvious ...
import my address book and Contacts appear to be fine. The problem occurs
when I create a new mail and want to choose a recipient. I start a new mail
,click on "to:" and the select names box comes up. For everyone with
multiple e-mail address entries I get multiple entries in the name field and
they all look exactly the same.Eg. I have one contact named John Smith ,he
has 3 e-mail address's entered on his contact form, when I click "to" I get
Smith,John listed 3 times and I can't tell which e-mail is associated with
which name except by trial and error i.e. once I have picked one then it will
show up in the "message reipients " field under the display name associated
with that e-mail. If the one I picked is the wrong one I have to delete and
guess again ? I must be missing something obvious ...