Contacts??

[Gargamil]

I've just moved my pst file across from my old laptop and since setting it
up I cannot enter names into new email messages. There seems to be a
problem finding the contacts listing. In order to enter the contact into an
email I have to enter the email address and it finds the name but if i enter
the name it cannot find the email address.

What's missing here? What can I do to remedy this??

g

 

[Russ Valentine [MVP-Outlook]]

Clarify your post. You failed to mention the method by which you are trying
to enter the address that is not working. Add your Outlook version to your
reply.

 

[Gargamil]

I'm typing the names into the To box. Clicking on To shows no contacts; but
opening the Contacts folder reveals all my contacts from the previous pst
file. Basically all the contacts are there but the software can't see them.
I've just migrated to Outlook 2002.

Clarify your post. You failed to mention the method by which you are trying
to enter the address that is not working. Add your Outlook version to your
reply.
--
Russ Valentine
[MVP-Outlook]

I've just moved my pst file across from my old laptop and since setting it
up I cannot enter names into new email messages. There seems to be a
problem finding the contacts listing. In order to enter the contact

into

an
email I have to enter the email address and it finds the name but if i enter
the name it cannot find the email address.

What's missing here? What can I do to remedy this??

g

 

[Russ Valentine [MVP-Outlook]]

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]

I'm typing the names into the To box. Clicking on To shows no contacts; but
opening the Contacts folder reveals all my contacts from the previous pst
file. Basically all the contacts are there but the software can't see them.
I've just migrated to Outlook 2002.

Clarify your post. You failed to mention the method by which you are trying
to enter the address that is not working. Add your Outlook version to your
reply.
--
Russ Valentine
[MVP-Outlook]

I've just moved my pst file across from my old laptop and since

setting

it into

 

[Gargamil]

Once again Russ you've come thru with the goods. All up and happening now,
thanks.

g

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]

I'm typing the names into the To box. Clicking on To shows no contacts; but
opening the Contacts folder reveals all my contacts from the previous pst
file. Basically all the contacts are there but the software can't see them.
I've just migrated to Outlook 2002.

setting