L
LT
Hello.
We're in a Citrix environment. One of our users has this happen to her:
- In Outlook (2000 SP-3) she goes to compose a new message.
- Clicks on the To... button
- Clicks on the drop down for the Show Names from the:
- Selects Contacts
- At this point as soon as she starts scrolling down through the list of
Contacts she gets an error message which kicks her out of Outlook completely.
The error message is:
"The exception unknown software exception (0x00000fd) occured in the
application 0x62731ab6. Click OK to terminate or Cancel to debug the program."
Clicking OK or Cancel shuts down Outlook.
I was wondering if anyone has encountered this before. This is only
happening to one user only so I was thinking that maybe there is something
wrong in her registry.
Thank you in advance.
LT
We're in a Citrix environment. One of our users has this happen to her:
- In Outlook (2000 SP-3) she goes to compose a new message.
- Clicks on the To... button
- Clicks on the drop down for the Show Names from the:
- Selects Contacts
- At this point as soon as she starts scrolling down through the list of
Contacts she gets an error message which kicks her out of Outlook completely.
The error message is:
"The exception unknown software exception (0x00000fd) occured in the
application 0x62731ab6. Click OK to terminate or Cancel to debug the program."
Clicking OK or Cancel shuts down Outlook.
I was wondering if anyone has encountered this before. This is only
happening to one user only so I was thinking that maybe there is something
wrong in her registry.
Thank you in advance.
LT