Hi James!
There are several troubleshooting steps that may resolve your issue:
A. Rename the Frmcache.dat file and Outlook will build a new one.
*****************************************************
1. Quit Outlook.
2. Click Start, point to Find, and click Files or Folders.
3. Type "Frmcache.dat" (without the quotation marks) in the Named box,
and click Find Now.
4. For each instance of the file found, right-click the file name and
click Rename.
5. Rename the file "Frmcache.old" (without the quotation marks), and
press ENTER.
6. Restart Outlook.
B. Create a new profile and add your accounts and information (You could possibly have a corrupted
profile)
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Outlook 2000
195478.KB.EN-US OL2000: (CW) User Profiles and Information Services
http://support.microsoft.com/default.aspx?scid=KB;EN-US;195478
Outlook 2002
287072.KB.EN-US OL2002: How to Create a New E-mail Profile for Outlook
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287072
Outlook 2003
289467.KB.EN-US User Profiles and Information Services
http://support.microsoft.com/default.aspx?scid=KB;EN-US;289467
Hope this helps!
--------------------
Content-Class: urn:content-classes:message
From: "james ng" <
[email protected]>
Sender: "james ng" <
[email protected]>
Subject: contancts in Contact folder appear as mail
Date: Tue, 10 Feb 2004 18:54:03 -0800
All the contacts in the default contact folder now appear
as mail objects. I have not added any new contacts
recently so I'm realy not sure how this came about.
Any help most appreciated on how to change entries back
to contact form and (though not critical at this point of
time) how or what could have caused this to happen.
I've tried doing the following but all on't seem to work.
(1)deleting and re-adding my email account (2)deleting
the contacts folder and re-adding it back.
TIA.
james
William R. Tatum III - MCSE, MCSA
Partner Technical Lead - Outlook/Office Setup
Microsoft Tecnnical Support
for Platforms and Business Applications
