Continual conflict/errors with Outlook/Outlook Express on startup

[Mark Hilbrink]

Hello,

I have Outlook AND Outlook Express set to come up automatically on startup.
For quite some time now, I sometimes get an error message, saying something
to the effect of "switch identities" being turned on in one application,
which is conflicting w/ the other. What can/should I do in either program to
fix this?

Lately (not sure this is related), OE isn't coming up at all -- w/ some
Microsoft message coming up saying it had to be shut down (I copied down as
much of the technical info as I could today, and it was saved even to a
'.txt' file in \Temp, but when I submitted the info to MS, the file went
away!) I did write down some specifics, if it would help anyone... For
instance, it mentioned MSIMN.exe, and various "exception" info...

Thanks!

Mark H.

 

[Jocelyn Fiorello [MVP - Outlook]]

MSIMN.EXE is the Outlook Express executable file...named when the product was
called "Internet Mail and News".

May I ask why you are having both Outlook and Outlook Express come up at
startup? Also, what versions of each are you using, and which is set to be
your default e-mail program? Lastly, have you made any changes to your
system lately that may have caused these issues, like installing Windows or
Office updates?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Mark Hilbrink]

Thanks, Jocelyn!

Well, I am using both programs because I want to be able to check multiple
email accounts. (I recently discovered that one can do multiple accounts, but
I haven't yet had the courage to try adding others... because once I do, they
will "suck" the emails out of the ISP, and it doesn't work (or work right), I
will lose them forever!)

My Outlook is 2002 (10.2627.2625), and OE is: version 6.00.2900.2180.
Outlook is the default.

I have installed (and keep updated) McAfee anti-virus and 2 spyware util's
-- one of which I think has caused problems, altho it's award-winning (PC
Tools' Spyware Doctor).

What about the "switch identities" error?

Thanks!

Mark H.

 

[Jocelyn Fiorello [MVP - Outlook]]

No clue about the switch identities error -- that's an Outlook Express thing
and since Outlook and OE are completely different programs, I am not an OE
expert

Both programs can handle multiple e-mail accounts. You just need to figure
out how to set them up to "Leave a copy of the message on the server". If
for some reason they happen to disappear from the server, you can always
forward them back from Outlook or OE; just temporarily disable automatic
checking for new mail and forward the messages to yourself at the same e-mail
address. I would choose one program and stick with it. If your virus
scanner is scanning e-mails for viruses, disable the e-mail scanning...it
causes more trouble than it's worth.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Mark Hilbrink]

(OK, thanks again, Jocelyn! But I will check the box "No" concerning the
"Switch identities" thing, since that's still a bother... altho the whole
thing is sporadic! (Just now I booted up and both programs came up w/out a
hitch!)

Thanks for all your peripheral advice, though -- I appreciate it!

Mark H.