Continual Password Prompt - Outlook 2007, Win 7, Exchange 2007

[Paul Pincente]

Hello,

We are experiencing a strange problem with three Win7 clients on a SBS 2008
network.

Whenever outlook is launched, the user is asked for their user name and
password, similar to when a remote user connects from outside the network
using RPC over HTTP.

No matter how many times the user name/password are entered, the prompt
continues to appear. Only after cancelling the prompt can the user get into
Outlook and use the program - Outlook reports that exchange is connected,
mail works as expected.

However, the prompt continues to appear.

This happens whether the user is on the local network, or working remotely.

We have tried removing the profile, repairing the installation, and the
problem still persists.

This problem does not occur on Win XP clients with Outlook 2003.

Can anyone suggest a possible starting point to resolve this issue? It is
becoming quite a nuisance.

Thanks,

Paul

 

[Peter Foldes]

Paul

Sometimes scanning of the emails with an Anti Virus or a Security program can have
this issue. Try and disable the email scanning.

 

[Diane Poremsky [MVP]]

See if http://support.microsoft.com/default.aspx?scid=kb;en-us;956531
applies.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Exchange server do you use?
http://forums.slipstick.com/showthread.php?t=33803

 

[trisden]

Paul Pincente wrote on 01/10/2010 12:08 ET :

Hello,

We are experiencing a strange problem with three Win7 clients on a SBS 2008
network.

Whenever outlook is launched, the user is asked for their user name and
password, similar to when a remote user connects from outside the network
using RPC over HTTP.

No matter how many times the user name/password are entered, the prompt
continues to appear. Only after cancelling the prompt can the user get into
Outlook and use the program - Outlook reports that exchange is connected,
mail works as expected.

However, the prompt continues to appear.

This happens whether the user is on the local network, or working remotely.

We have tried removing the profile, repairing the installation, and the
problem still persists.

This problem does not occur on Win XP clients with Outlook 2003.

Can anyone suggest a possible starting point to resolve this issue? It is
becoming quite a nuisance.

Thanks,

Paul

I am having this exact same problem. I have SBS 2008 in a domain setup, I hav
15 computers running Windows XP Pro w/ outlook 2003 they log into the domain an
outlook 2003 works fine. I am now replacing the existing computers with window
7 and outlook 2007. I have one pc currently running windows 7 and outlook 200
and have no probelms. I have set up 4 sofar with windows 7/outloook 2007 an
absolutely can not get outlook to remember the username/password. I'm kind of a
a hault because of this. Has any one found a fix yet?