Convert Outlook 2003 PST file to Outlook 2002 PST file (Error Mess

T

Tim

I am trying to convert a PST file from Outlook 2003 (notebook hard drive) to
Outlook XP 2002 (Desktop). I have tried the instructions a number of times
and keep getting the error message "not compatible with this version of the
Personal Folders Information Service". Any assistance or advice as to what I
am doing wrong would be appreciated
 
S

Sue Mosher [MVP-Outlook]

You provided no clue as to what instructons you tried. There is no conversion process. You must create a new .pst file in the older format and move or copy items into it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
R

Russ Valentine [MVP-Outlook]

You have tried what instructions?
There is no way to convert file types. You must create an entirely new file
in Outlook 97-2002 format, then copy your data into it.
 
T

Tim

I used the instructions as detailed in Microsoft Office Assistance: Use an
Outlook 2003 .pst with earlier versions of Outlook. Using Convert may have
been the wrong term - I'm just trying to open up the Outlook 2003 files on a
PC running Outlook 2002. Thanks.

Russ Valentine said:
You have tried what instructions?
There is no way to convert file types. You must create an entirely new file
in Outlook 97-2002 format, then copy your data into it.
--
Russ Valentine
[MVP-Outlook]
Tim said:
I am trying to convert a PST file from Outlook 2003 (notebook hard drive)
to
Outlook XP 2002 (Desktop). I have tried the instructions a number of times
and keep getting the error message "not compatible with this version of
the
Personal Folders Information Service". Any assistance or advice as to what
I
am doing wrong would be appreciated
 
R

Russ Valentine [MVP-Outlook]

You still haven't told us anything. Did you want me to try to find that
reference and figure out what you did? I would suggest you do what I posted.
--
Russ Valentine
[MVP-Outlook]
Tim said:
I used the instructions as detailed in Microsoft Office Assistance: Use an
Outlook 2003 .pst with earlier versions of Outlook. Using Convert may have
been the wrong term - I'm just trying to open up the Outlook 2003 files on
a
PC running Outlook 2002. Thanks.

Russ Valentine said:
You have tried what instructions?
There is no way to convert file types. You must create an entirely new
file
in Outlook 97-2002 format, then copy your data into it.
--
Russ Valentine
[MVP-Outlook]
Tim said:
I am trying to convert a PST file from Outlook 2003 (notebook hard
drive)
to
Outlook XP 2002 (Desktop). I have tried the instructions a number of
times
and keep getting the error message "not compatible with this version of
the
Personal Folders Information Service". Any assistance or advice as to
what
I
am doing wrong would be appreciated
 
T

Tim

Russ,

I did the following:

File>New>Outlook Data File>Outlook97-2002 Personal Folders File(.pst)>OK

File>Import and Export>Import from another program or file>Personal Folder
File (.pst)>Next>Specify the file to import (Outlook 2003 .pst)>Next

This is were the error message comes up "not compatible with this version of
the
Personal Folders Information Service".

I can't proceed past this point.

Thanks

Tim

Russ Valentine said:
You still haven't told us anything. Did you want me to try to find that
reference and figure out what you did? I would suggest you do what I posted.
--
Russ Valentine
[MVP-Outlook]
Tim said:
I used the instructions as detailed in Microsoft Office Assistance: Use an
Outlook 2003 .pst with earlier versions of Outlook. Using Convert may have
been the wrong term - I'm just trying to open up the Outlook 2003 files on
a
PC running Outlook 2002. Thanks.

Russ Valentine said:
You have tried what instructions?
There is no way to convert file types. You must create an entirely new
file
in Outlook 97-2002 format, then copy your data into it.
--
Russ Valentine
[MVP-Outlook]
I am trying to convert a PST file from Outlook 2003 (notebook hard
drive)
to
Outlook XP 2002 (Desktop). I have tried the instructions a number of
times
and keep getting the error message "not compatible with this version of
the
Personal Folders Information Service". Any assistance or advice as to
what
I
am doing wrong would be appreciated
 
S

Sue Mosher [MVP-Outlook]

File>Import and Export>Import from another program or file>Personal Folder
File (.pst)>Next>Specify the file to import (Outlook 2003 .pst)>Next

Wrong choice. You needed to export to the .pst file you just created.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Tim said:
Russ,

I did the following:

File>New>Outlook Data File>Outlook97-2002 Personal Folders File(.pst)>OK

File>Import and Export>Import from another program or file>Personal Folder
File (.pst)>Next>Specify the file to import (Outlook 2003 .pst)>Next

This is were the error message comes up "not compatible with this version of
the
Personal Folders Information Service".

I can't proceed past this point.

Thanks

Tim

Russ Valentine said:
You still haven't told us anything. Did you want me to try to find that
reference and figure out what you did? I would suggest you do what I posted.
--
Russ Valentine
[MVP-Outlook]
Tim said:
I used the instructions as detailed in Microsoft Office Assistance: Use an
Outlook 2003 .pst with earlier versions of Outlook. Using Convert may have
been the wrong term - I'm just trying to open up the Outlook 2003 files on
a
PC running Outlook 2002. Thanks.

:

You have tried what instructions?
There is no way to convert file types. You must create an entirely new
file
in Outlook 97-2002 format, then copy your data into it.
--
Russ Valentine
[MVP-Outlook]
I am trying to convert a PST file from Outlook 2003 (notebook hard
drive)
to
Outlook XP 2002 (Desktop). I have tried the instructions a number of
times
and keep getting the error message "not compatible with this version of
the
Personal Folders Information Service". Any assistance or advice as to
what
I
am doing wrong would be appreciated
 
R

Russ Valentine [MVP-Outlook]

There is still a lot of information missing here, but I suspect that you
still haven't read or don't understand what we've all been posting. Please,
once and for all, abandon import/export. It is never the correct way to
transfer Outlook data.
Read my posts again. Tell me what isn't clear to you. The only program in
which you can create PST file that is compatible with other versions is
Outlook 2003.
--
Russ Valentine
[MVP-Outlook]
Tim said:
Russ,

I did the following:

File>New>Outlook Data File>Outlook97-2002 Personal Folders File(.pst)>OK

File>Import and Export>Import from another program or file>Personal Folder
File (.pst)>Next>Specify the file to import (Outlook 2003 .pst)>Next

This is were the error message comes up "not compatible with this version
of
the
Personal Folders Information Service".

I can't proceed past this point.

Thanks

Tim

Russ Valentine said:
You still haven't told us anything. Did you want me to try to find that
reference and figure out what you did? I would suggest you do what I
posted.
--
Russ Valentine
[MVP-Outlook]
Tim said:
I used the instructions as detailed in Microsoft Office Assistance: Use
an
Outlook 2003 .pst with earlier versions of Outlook. Using Convert may
have
been the wrong term - I'm just trying to open up the Outlook 2003 files
on
a
PC running Outlook 2002. Thanks.

:

You have tried what instructions?
There is no way to convert file types. You must create an entirely new
file
in Outlook 97-2002 format, then copy your data into it.
--
Russ Valentine
[MVP-Outlook]
I am trying to convert a PST file from Outlook 2003 (notebook hard
drive)
to
Outlook XP 2002 (Desktop). I have tried the instructions a number of
times
and keep getting the error message "not compatible with this version
of
the
Personal Folders Information Service". Any assistance or advice as
to
what
I
am doing wrong would be appreciated
 

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