Converting PC Word Files

[alison]

Hi!
I've just installed word X onto my mac (along with the rest of the officeX
suite). I have several .doc files which were created on PC using office 95
which don't open properly in word X. All the text is fine and still formatted
correctly etc but some of the graphics (originating from .cdx or .jpg files,
although not sure how they were pasted in) appear only as a box with a red
cross through it. Is there a solution to this or is it just a conversion problem
that cannot be sorted. I have read in the help menu that I may need some
kind of converter but I'm not sure which one or where to find it. Any help
would be greatly appreciated.

 

[Dayo Mitchell]

MS announcement re the Red X problem (from several months ago, may soon be
out of date for Word 2004):

~~~~~~~~~~~~~~~
To all our MacWord X customers:
 
We have been receiving reports about the inability of Word X to display
graphics in certain documents, and instead showing a ³Red X². This is an
expected occurrence when the Word cannot display the graphic, due to lack of
memory, lack of a required graphic converter or corrupt image.

We have investigated the reports and have identified 2 scenarios where Red
X¹s would appear unexpectedly:
 
Problem: Documents created or modified in MacWord X display ³Red X¹s² when
opened up in Word version 2002 for Windows (or earlier).
Solution: Word version 2002 for Windows is currently missing a graphic
filter that enables it to display certain graphics added or modified in
MacWord X. This graphic filter will be available as part of a Service Pack
update from Office Update sometime after January 2004. This graphic filter
is already included as part of the Word 2003 for Windows install.
 
Problem: Documents opened in MacWord X will sometimes display graphics as
³Red X¹s².
Solution: We have identified a conflict with certain built-in & 3rd party
components and Word. Plug-ins such as ³Endnote² as well as built-in items
like ³Camera and Scanner Plug-in² will cause this issue when they are
loaded. Endnote is loaded automatically when Word is launched, while ³Camera
and Scanner Plug-in² loads when selecting it from the ³Insert | Picture²
sub-menu. This issue can also occur in Mac Word 2001.

In order to work-around this issue one must not load these plug-ins and
disable those that start automatically by temporarily removing them from the
³Microsoft Office X:Office:Startup:Word² folder. We currently do not have an
update to Word X that addresses this issue directly.

Another item to note is that if you run into either of these issues, the
integrity of the graphics will remain and even though Word will be unable to
display the images, they will be saved with the document correctly.

Matt Centurion
Macintosh Business Unit ­ Microsoft
(e-mail address removed) <mailto:[email protected]>