converting unreadable files

M

muella

Using Publisher 2000 I was able to create my website. When I upload to the host, the files successfully upload however, once loaded, they are unreadable, showing only scrambled information. I would assume the files should be available on the internet without the use of a converter. Any help would be greatly appreciated.
 
D

David Bartosik - MS MVP

Provide the steps you are using to publish the site and state the url.

--
David Bartosik - MS MVP
for Publisher help:
www.davidbartosik.com
enter to win Pub 2003:
www.davidbartosik.com/giveaway.aspx


muella said:
Using Publisher 2000 I was able to create my website. When I upload to
the host, the files successfully upload however, once loaded, they are
unreadable, showing only scrambled information. I would assume the files
should be available on the internet without the use of a converter. Any
help would be greatly appreciated.
 
C

Cheryl Wise

What I see is an index of the files in the root web directory of your sever
for muellascalemodels.com. . I suspect that you have uploaded to the file to
the parent directory. (Your physical space on the server.) Since you used a
file manager the default is probably your webspace and not the folder that
your site is served from. This is normal practice. When you log into your
file manager you may see a folder named www or html. If you do not see one
of those names open the folders you see and the one that has text.htm in it
is where you need to upload your files to have them show to visitors.

There needs to be a file with the default name on it in that folder in order
to have the page rendered when you type in the domain name. Usually that
file name is index.html or index.htm but could be default.html or
default.htm. The only html I see there is "test.htm" that the support team
installed.

You need to upload a page with the correct name that your web host has set
up as the default document and in the correct location

--
Cheryl D. Wise
MS-MVP-FrontPage
http://mvp.wiserways.com


muella said:
Thanks for the response David. I log on to my control panel, click on
file manager, click on public_html, click on upload files, select the file
to upload, click on overwrite existing files and click to upload. The host
states the files upload ok except it is not in readable form. My url is
http://www.muellascalemodels.com.
 
D

David Bartosik MS MVP

You will get a directory listing like that if you failed to load a default
page, as Cheryl said that is typically index.htm.
Pub 2000 defaults to index.html when you run Save as web page.
So either you did something other than save as web page ( I was looking for
all your steps, btw not just your host panel) or you changed the home page
name from it's default of index.html. OR, you loaded it to the wrong
location.

--
David Bartosik MS MVP
www.davidbartosik.com
www.publishermvps.com

muella said:
Thanks for the response David. I log on to my control panel, click on
file manager, click on public_html, click on upload files, select the file
to upload, click on overwrite existing files and click to upload. The host
states the files upload ok except it is not in readable form. My url is
http://www.muellascalemodels.com.
 
M

muella

Thanks again David

I'll try the suggestions of both you and Cherly and see if I can get it right. Your help is very much appreciated

Tom Muella
 
M

muella

David

After re-reading your reply I realized I had given the wrong information. When I initially created the website I did not save it as a website. I gave it a name and saved it. It was later that I saved it as a webpage. It was saved with the index.html. If this procedure was incorrect, as I feel it might have been, I would appreciate knowing how to do this properly. Also when I save as a website I'm taken to a folder named 'publish'. Is there a name that should be given this file? Before turning for help, I have tried using the tutorials and help index. I'm either not asking the right questions or don't know how to correctly access help. I can create a new website so doing that is not a problelm.
Thank you in advance for any help

Tom Muella
 

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