Copied folders and emails then they disappeared

W

wpitman

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Hi,

I could use some help. I have two accounts (old job and new job) in one identity. I "copied" the folders with emails into my new jobs account. Everything seem to work just fine. I verified the mails and there all copied (they were in both accounts). Confident that everything was OK I deleted the old account emails. Still everything was OK. A short time later -- the most of the copied emails were gone from BOTH accounts. PLEASE HELP!

1. I tried rebuilding the identity -- didn't fix it.
2. No problem I thought, I'll just use my back-up on Time Machine -- again, no go. It rebuilds the time machine version and still don't have my folders and emails.
3. I'm requesting that the old job get my Outlook back-up -- but if I'm correct, doesn't Entourage keep the emails on the local Mac NOT on the exchange server?

•••What do you suggest. I did everything right, kept back-ups -- and I'm still in hot water.

-- Walt
 
D

Diane Ross

Once you delete an Exchange account this purges the messages that were
cached in Entourage unless you copied them to folders "On My Computer".

Are you sure your old company will allow you to access their servers now?
 

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