Copying backup file back on hard drive and Outlook using them

C

champ5

I thought my computer crashed. In fact, the fact is I had corrupted Window
files and the place I took my computer to be repaired, they had to restore my
computer back to the point when I first purchased it (August 2008-Toshiba).
Before they did a restore I asked them if they could try to find and copy my
pst files (contacts is what I need the most but would like my calendar also).
They were able to locate them before they did the restore. They copied them
back on my computer but not in Office.

I went to where they copied my files and did a copy and paste into the
Outlook folder with success. However, when I opened Outlook I was unable to
bring up any of my contacts. (When they did the restore they re-installed
Outlook for me also.) My current contact file is emtpy. I thought that
maybe I might have to restart my computer before Outlook would see my old pst
files, but that didn't work either.

Is there something else I should do so that I can open my contact file from
the pst files I just copied? I hate being a royal paiin, but I have A LOT of
contacts with a lot of information within the contacts. I made a hard copy
of my contacts so I could retype them in. In my old contacts, when I created
a contact, after entering the name, address and phone number, I also typed
other information in the space to the right of the personal information, such
as family members of the contact person and their birthdays, etc.

....Jan (e-mail address removed)
 
R

Russ Valentine

Explain this part:
"I went to where they copied my files and did a copy and paste into the
Outlook folder with success."
Why would you do that?
The correct thing to do would have been to simply open the backup file they
so kindly provided for you. Copying it to the folder you did most likely
corrupted your file.
Open the file from its original location.
 

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