Sorry Susan:
We need a few more of the essential details to really be definitive
We
would need the version and update level of everything in the chain: the OS,
Word, and WayPoint.
Sadly, the bottom line is that we probably don't have much to offer you.
"Comments" are not actually "text" in Word, they are "attributes" of
"paragraphs". Passing them to a different application can be very complex
technically.
What Word places on the clipboard depends which version, and what the
browser can collect from the clipboard also depends which version.
On the PC, Word, Windows, and the Browser all share the same clipboard.
Word offers all the formats it can output to the clipboard: the receiving
application chooses the one it likes best. The Mac clipboard works much the
same, but the choice of formats is much smaller.
I think the issue here is that WayPoint is expecting Word 2007 XML on the
clipboard. That format contains comments as attributes. Depending on your
version of Word on the Mac, it may not be offering XML to the clipboard. Or
FireFox may not be able to accept XML, or it may be changing it to a
different version of XML that does not support comments. Either way, when
you paste, the comments are not there, and we can't fix that.
If you can find out the technical details of the format WayPoint is
expecting, we might be able to find a work-around. Or if you tell us WHY
you are pasting into WayPoint, we might be able to suggest an alternative
that enables you to attach the original Word file, complete with its
comments.
Hope this helps
The other application is the text editor in WayPoint, which runs
within a browser (I use Firefox). If you do the comments on a PC in
Word 2007, copy and paste into WayPoint, the comments show up just
fine.
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John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:
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