P
Pete
Howdy,
Here's what going on and if anyone has any ideas/solutions I would
greatly appreciate it:
(Outlook 2003 SP3 on Win XP SP3)
Some of the secretaries have their attorney's email open in the left
pane so they can copy email from the Inbox to a "To be filed" folder
so the messages can be imported into our document management
software. If the secretary copies one message from the Inbox to the
"To be filed" folder the received time listed in the "Received" column
does not change. If they copy more than one message, the received
time listed changes to the current time for ONLY the first message.
The others do not change. The header info for the changed message
doesn't change, however.
The received time does not change if the secretary copies one or more
than one message from her own Inbox to a folder in her mailbox. This
only happens when copies of more than one message occur for mailboxes
other than the user.
Thanks!
pete
Here's what going on and if anyone has any ideas/solutions I would
greatly appreciate it:
(Outlook 2003 SP3 on Win XP SP3)
Some of the secretaries have their attorney's email open in the left
pane so they can copy email from the Inbox to a "To be filed" folder
so the messages can be imported into our document management
software. If the secretary copies one message from the Inbox to the
"To be filed" folder the received time listed in the "Received" column
does not change. If they copy more than one message, the received
time listed changes to the current time for ONLY the first message.
The others do not change. The header info for the changed message
doesn't change, however.
The received time does not change if the secretary copies one or more
than one message from her own Inbox to a folder in her mailbox. This
only happens when copies of more than one message occur for mailboxes
other than the user.
Thanks!
pete