Copying replies to folder

[Vaughan]

Hello experts

Can I create a message from a form in a public folder on Exchange so that a
copy of any replies (or replies to them etc) is sent to and saved in the
public folder?

 

[Hollis D. Paul]

Can I create a message from a form in a public folder on Exchange so that a
copy of any replies (or replies to them etc) is sent to and saved in the
public folder?

Certainly. Just add the address of the target folder to the cc or bc field,
publish it, and make it the default form for messages. You can find out how
to do the latter on www.slipstick.com. Search on the term default, and it
will be in the first 5 results entries.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Vaughan]

Thanks Hollis

I couldn't find the articles on slipstick, but I think I know how to do this
anyway.

Thansk again

Vaughan

Can I create a message from a form in a public folder on Exchange so that a
copy of any replies (or replies to them etc) is sent to and saved in the
public folder?

Certainly. Just add the address of the target folder to the cc or bc field,
publish it, and make it the default form for messages. You can find out how
to do the latter on www.slipstick.com. Search on the term default, and it
will be in the first 5 results entries.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Hollis D. Paul]

Thanks Hollis

I couldn't find the articles on slipstick, but I think I know how to do this
anyway.

Thansk again

Vaughan

Sorry, When they Sue sold slipstick.com, she kept the page about the default
form. So it was on www.outlookcode.com.

1. How to make a Microsoft Outlook custom form the default
How to make a new Microsoft Outlook form the default for a folder (or the
overall default) and convert existing items
URL: http://www.outlookcode.com/d/newdefaultform.htm - 25KB - 27 Jul 2004


Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[JoyC]

If you do that will you get any and all replies or only the ones where the
user has hit the Reply to All button instead of the Reply?

Can I create a message from a form in a public folder on Exchange so that a
copy of any replies (or replies to them etc) is sent to and saved in the
public folder?

Certainly. Just add the address of the target folder to the cc or bc field,
publish it, and make it the default form for messages. You can find out how
to do the latter on www.slipstick.com. Search on the term default, and it
will be in the first 5 results entries.

Hollis D. Paul [MVP - Outlook]
(e-mail address removed)
Using Virtual Access 4.52 build 277 (32-bit), Windows 2000 build 2600
http://search.support.microsoft.com/kb/c.asp?FR=0&SD=TECH&LN=EN-US

Mukilteo, WA USA

 

[Hollis D. Paul]

If you do that will you get any and all replies or only the ones where the
user has hit the Reply to All button instead of the Reply?

If you are worried about replies, then turn-off the use of Word as your
E-mail editor, create a blank message, choose View -> Message Options, and
check the box labeled "have replies sent to" and enter an email address in
the adjacent text box. Create the rest of the form and publish it. Then you
can turn back on the use of Word as your e-mail editor.

The only reason to switch word off temporarily is so you can get the Message
Options from the view menu, rather than Word options.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA

 

[JoyC]

We already have a policy to turn off that feature. My issue is that I need
to create an Outlook form and the main concern is that any and all replies
need to be copied to a single user. I tried the option of "have all replies
sent to" but then the reply is only sent to that person and not the original
sender. I also tried to make the CC and BCC read only and enter this user's
email address but then the problem is that it only works if they hit the
reply to all and not just reply. Another avenue I thought of using was to
setup a button called Respond (or something) and then disable the reply and
reply to all buttons. I am still trying test this out. If you know of a way
to do this please let me know.

Thanks
Joy

If you do that will you get any and all replies or only the ones where the
user has hit the Reply to All button instead of the Reply?

If you are worried about replies, then turn-off the use of Word as your
E-mail editor, create a blank message, choose View -> Message Options, and
check the box labeled "have replies sent to" and enter an email address in
the adjacent text box. Create the rest of the form and publish it. Then you
can turn back on the use of Word as your e-mail editor.

The only reason to switch word off temporarily is so you can get the Message
Options from the view menu, rather than Word options.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA

 

[Hollis D. Paul]

I am still trying test this out. If you know of a way
to do this please let me know.

You shouldn't have any trouble writing the code for the respond button.
The way to disable the Reply and Reply All buttons is to go to the
Actions Tab and remove those default actions. Actually, you may be
able to just change the address on those actions to do what you want
done.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA

 

[JoyC]

I figured it out and it works. What you said though, was what I did.
Thanks

I am still trying test this out. If you know of a way
to do this please let me know.

You shouldn't have any trouble writing the code for the respond button.
The way to disable the Reply and Reply All buttons is to go to the
Actions Tab and remove those default actions. Actually, you may be
able to just change the address on those actions to do what you want
done.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA