correct corrupt automatic save options

[Graham B]

I am having a lot of problems with word program - carrying out what looks
like an automatic backup or scan ? - every few seconds. This is most
irritating and causes characters I type not to register while the backup,
(or scan ? ), process takes place.

I have tried various options to try and correct the situation including the
following -none of which have resolved the problem.

I have disabled antivirus programs that I have running - but this makes no
difference either.

I have altered the settings for automatic backup - nothing seems to work.

I have tried to repair damaged files with the installation program - no
affect.

I have uninstalled Microsoft Office and reinstalled - problem still exisits.

Does anybody have any idea what is causing this problem or has anyone else
experienced this ?


Regards

 

[Graham Mayor]

'Disabling' antivirus software may not stop the DLL which activates a virus
scan in Word - Checking of Word/Office documents can usually be deselected
in the AV program e.g. in Norton AV by turning off its Office Plug-in.

With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows > Start >
Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

Other AV apps eg the popular free edition of Grisoft's AVG antivirus
software, require similar treatment.
In this instance:

regsvr32 /u "C:\Program Files\AVG\AVG8\avgoff2k.dll"

Office MVP Beth Melton recently reported her discovery that "If there are
any WLL add-ins in the Startup folders they will trigger this message even
if the user doesn't have any type of virus scanner enabled. Apparently, MS
is using the virus scanning engine to check for macros in WLL files and as a
result it triggers the message. Note other than checking for macros it isn't
actually performing a virus scan....One add-in I know of that still uses a
WLL is EndNote." So you might check your Word and Office Startup folders for
..wll files.


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Graham Mayor - Word MVP


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