Corrupt Database Can't Rebuild

[jewlee999]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: imap

After moving hundreds of emails from my IMAP service to folders on my local mailbox, Entourage crashed. When I went to relaunch the application I got an error that my database was corrupt and needed to be verified and rebuilt. The Office Utility came up and I verified the database (my main identity) and saved the log (pasted below). When I went to rebuild the database (again, the main identity) the application freezes (not responding) when it is on the final step (#5 of 5). My main identity Database file from this morning is 5.41G. How do I "import" the information from this file? Obviously the import function doesn't work. I am hoping I haven't lost the email that I moved... to the local folders. When I launch Entourage I no longer get the error message but there is no information and it's prompting me to set up an account as if it's not pulling from previous history.
Here's the log
======================
Starting Scan
====================

[V?6?:1516]
ERROR: BlockID #1516 has an unknown checksum

[Gn??:16364]
ERROR: BlockID #16364 has an unknown checksum

[Gn??:16364]
ERROR: BlockID #16364 has an unknown checksum

[Gn??:16364]
ERROR: BlockID #16364 has an unknown checksum

[Gn??:16364]
ERROR: BlockID #16364 has an unknown checksum

======================
Scan Ended
====================

-Julie

 

[Frustrated Office 2008 users]

If the original identity is still intact and backed-up you should:

1) close all Office applications
2) Locate in the finder the Original (Main Identity) and drag it to the current location of the corrupt identity (located in Documents>Microsoft User Identities>Office 2008 Identities....this should solve your problem.

 

[Diane Ross]

After moving hundreds of emails from my IMAP service to folders on my local
mailbox, Entourage crashed.

Since this is IMAP unless you selected to delete, all messages should still
be on the server.

Under Entourage in the Menu bar, select Switch Identity, Click New and
create a new Identity.

Instead of moving over tons of emails at a time, try moving one folder at a
time. This will help identify any problems.

Another option would be in a new Identity, create the account as POP and it
will download all the emails on the server. Be sure to select under the
Options tab if you want to delete after downloading.

HTH,