Hi brholland,
This 'corrupt fonts' issue is nasty and unpredictable. It only hits a small
percentage of Office users and no one can reproduce it consistently. That
makes it very hard to pin down and fix. Here are some procedures which
*might* help.
1. Be sure you have both Office and your OS fully updated. See here for
more:
http://word.mvps.org/Mac/Update.html
2. Make absolutely sure there are no duplicate fonts. Use Font Book or a
third part application to resolve duplicates.
3. If you need the OS 9 fonts, keep only the necessary ones. If you don't
need them, rename or delete the OS 9 fonts folder.
4. Trash both the Office and System font caches as follows (the first one
may be sufficient so check before deleting the others):
Office Font Cache: ~/Library/Preferences/Microsoft/Office Font Cache (11)
Com.apple.ATS.plist (Home/Library/Prefs)
Com.apple.ATS (/Library/Caches)
FontTablesAnnex ( /System/Library/Caches)
All other files whose names include .ATS or font found in
/System/Library/Caches, especially com.apple.ATS.System.fcache and
com.apple.ATSServer.FODB_System
After dragging the caches to the trash, log out, reboot and *then* empty the
trash.
Note: Do not trash the Font Cache Tool.
If all of these procedures fail, you may find this post by another user to
be useful:
=================
As mentioned in other threads, a fix that has worked for me is to do a
safe boot, open word while in safe mode, then restart your computer
normally. To do a safe boot, start up your machine, when you hear the
chime, hold down the shift key, release the shift key when you see the
spinning progress clock. It takes a long time [maybe two or three
minutes] to boot, but this is normal.
If you do this, everything will work fine. I first did this three or
four months ago when I first installed Tiger. Everything has been cool
until yesterday. I bought a new font and tried to install it. For some
reason it didn't want to install properly. I tried to shut off some
other fonts [using Mac's Font Book], in hopes that this would help with
the install [but it didn't]. I gave up and went back to work [I was in
Adobe Illustrator]. I needed to open up a word doc and when I tried,
the problem came back. I figure it had to do with this new font I was
trying to install. I have installed new fonts over the last couple
months without any issues but this was the first time I was turning
them on and off within Font Book, so I'm sure this caused the issue to
arise again.
I did the safe boot fix again and now word is back to normal. Until
Apple and Microsoft figure this out, this fix seems to work well
without having to install any other programs or having to only use
select fonts.
================
--
***Please always reply to the newsgroup!***
Beth Rosengard
MacOffice MVP
Mac Word FAQ: <
http://word.mvps.org/Mac/WordMacHome.html>
