Corrupt graphics in PPT file from PC user

[Jason Kim]

I just upgraded from Office 98 for Mac to Office v.X. Hooray, now I can
ditch OS 9 and do all my work in OS X, right? Wrong.

First thing I did was open a PPT file that my boss needs me to edit.
Among other things, it contains a flowchart diagram. I don't know how
he created it, but he uses the PC version of MS Office.

Office v.X put a big red "X" in place of the diagram and would not even
let me save my changes to the slideshow, saying "the associated
multimedia file is invalid or corrupt."

I fired up Classic, opened the original file in Office 98. After
"Converting: Metafile" (which I assume was the translation of the
diagram to a Mac format), I was able to view the graphics and save to a
new file.

Office v.X can now display the diagram, but it still refuses to save it
(???), citing the same error.

Somehow, I thought the newer version of Office would be MORE
compatible with PC's, but in my case it appear to be less compatible.
Very disappointing.

Jason

 

[Jim Gordon]

Hi Jason,

If you have not already done so, please download and install the 10.1.2
update for Office. That may fix this problem (maybe not, but please try it
as the first step in troubleshooting).

-Jim Gordon
Mac MVP

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