Corrupt Office 2003 Student and Teacher Disc

[renichms]

I have a copy of Microsoft Office 2003 Student and Teacher Edition. I have
used it before. Now, it doesn't work. I have one of my 3 possible copies
installed but it won't let the disc do anything anymore. VirtualPC running
XP Pro on a Mac Mini says it is corrupt and won't read it. VirtualBox
running XP Pro says the same thing. Vista running native on a Compaq laptop
says the same thing. I've only managed to get it to work on a very old
Poweredge running Windows Server 2003.

Is there any way to deal with a corrupt install disc?

RN

 

[renichms]

One says that the disc is corrupt or a format Windows cannot read. That's
the only one I get now. Before, when it did read (sort of), it would get
partway into the install (but it often took 10 or 20 tries) then say it was
missing a cab file and even when you went down to the file and selected the
file, the installer rejected it and quit.

The reason I have to reinstall is because 2 of my copies of Windows XP
decided to go belly up again. I'm only A+, Net+ and Sec+ certified, so not
exactly a Microsoft expert, so thought I'd ask why it would work then over
time slowly stop working.

Any idea if an Office 2003 Standard disc would allow me to use my Student
and Teacher key and operate like mine since the programs are basically the
same? If so, I can borrow a good disc.

RN

I don't know how a CD can get corrupt files unless it's physically damaged.
What exactly do your error messages say?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

The disc is absolutely flawless as far as condition goes. No scratches or
dirt of any kind.

RN

Did you try cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


I have a copy of Microsoft Office 2003 Student and Teacher Edition. I
have
used it before. Now, it doesn't work. I have one of my 3 possible
copies
installed but it won't let the disc do anything anymore. VirtualPC
running
XP Pro on a Mac Mini says it is corrupt and won't read it. VirtualBox
running XP Pro says the same thing. Vista running native on a Compaq
laptop
says the same thing. I've only managed to get it to work on a very old
Poweredge running Windows Server 2003.

Is there any way to deal with a corrupt install disc?

RN

 

[Peter Foldes]

The CD is it from Microsoft or is it a copy that you got somewhere or from someone?.

The reason I ask the above is that you asked a question at the end of your post and
to which I replied to you below this line

You cannot use the key from another version of Office. It will not work. It has to
be the same version and SP if any

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

One says that the disc is corrupt or a format Windows cannot read. That's
the only one I get now. Before, when it did read (sort of), it would get
partway into the install (but it often took 10 or 20 tries) then say it was
missing a cab file and even when you went down to the file and selected the
file, the installer rejected it and quit.

The reason I have to reinstall is because 2 of my copies of Windows XP
decided to go belly up again. I'm only A+, Net+ and Sec+ certified, so not
exactly a Microsoft expert, so thought I'd ask why it would work then over
time slowly stop working.

Any idea if an Office 2003 Standard disc would allow me to use my Student
and Teacher key and operate like mine since the programs are basically the
same? If so, I can borrow a good disc.

RN

I don't know how a CD can get corrupt files unless it's physically damaged.
What exactly do your error messages say?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

The disc is absolutely flawless as far as condition goes. No scratches or
dirt of any kind.

RN



:

Did you try cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


I have a copy of Microsoft Office 2003 Student and Teacher Edition. I
have
used it before. Now, it doesn't work. I have one of my 3 possible
copies
installed but it won't let the disc do anything anymore. VirtualPC
running
XP Pro on a Mac Mini says it is corrupt and won't read it. VirtualBox
running XP Pro says the same thing. Vista running native on a Compaq
laptop
says the same thing. I've only managed to get it to work on a very old
Poweredge running Windows Server 2003.

Is there any way to deal with a corrupt install disc?

RN

 

[renichms]

It is a disc straight from Microsoft. I'm trying to find some way to salvage
this copy of Office because I have bought VirtualPC, Office X and Office 2003
and none of it works. VirtualPC crashes all the time. Office 2003 cannot be
installed. As for Office X, someone else apparently is using my copy and
Microsoft told me to buy another copy - they wouldn't allow me to validate or
otherwise reactivate my copy so I can use it so...I'm starting to wonder
about Microsoft's product quality (as in it's horrible) and customer service
(as in it's horrible).

If I get another 2003 Student and Teacher Edition disc, would my key work?
For one class I need an accessible copy of actual Microsoft Office.
Unfortunately, in this one instance, OpenOffice won't do it and given that
buying Microsoft products does not mean you get to actually use Microsoft
products (and that I have no more money), I definitely will not be buying
Microsoft products to replace the failures they've sold me so far. So I have
to find some way to get to use the copy I already paid for.

RN

The CD is it from Microsoft or is it a copy that you got somewhere or from someone?.

The reason I ask the above is that you asked a question at the end of your post and
to which I replied to you below this line

You cannot use the key from another version of Office. It will not work. It has to
be the same version and SP if any

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

One says that the disc is corrupt or a format Windows cannot read. That's
the only one I get now. Before, when it did read (sort of), it would get
partway into the install (but it often took 10 or 20 tries) then say it was
missing a cab file and even when you went down to the file and selected the
file, the installer rejected it and quit.

The reason I have to reinstall is because 2 of my copies of Windows XP
decided to go belly up again. I'm only A+, Net+ and Sec+ certified, so not
exactly a Microsoft expert, so thought I'd ask why it would work then over
time slowly stop working.

Any idea if an Office 2003 Standard disc would allow me to use my Student
and Teacher key and operate like mine since the programs are basically the
same? If so, I can borrow a good disc.

RN

I don't know how a CD can get corrupt files unless it's physically damaged.
What exactly do your error messages say?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



The disc is absolutely flawless as far as condition goes. No scratches or
dirt of any kind.

RN



:

Did you try cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


I have a copy of Microsoft Office 2003 Student and Teacher Edition. I
have
used it before. Now, it doesn't work. I have one of my 3 possible
copies
installed but it won't let the disc do anything anymore. VirtualPC
running
XP Pro on a Mac Mini says it is corrupt and won't read it. VirtualBox
running XP Pro says the same thing. Vista running native on a Compaq
laptop
says the same thing. I've only managed to get it to work on a very old
Poweredge running Windows Server 2003.

Is there any way to deal with a corrupt install disc?

RN

 

[Peter Foldes]

Hope you have proof of purchase along with the correct key. See the link below

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

It is a disc straight from Microsoft. I'm trying to find some way to salvage
this copy of Office because I have bought VirtualPC, Office X and Office 2003
and none of it works. VirtualPC crashes all the time. Office 2003 cannot be
installed. As for Office X, someone else apparently is using my copy and
Microsoft told me to buy another copy - they wouldn't allow me to validate or
otherwise reactivate my copy so I can use it so...I'm starting to wonder
about Microsoft's product quality (as in it's horrible) and customer service
(as in it's horrible).

If I get another 2003 Student and Teacher Edition disc, would my key work?
For one class I need an accessible copy of actual Microsoft Office.
Unfortunately, in this one instance, OpenOffice won't do it and given that
buying Microsoft products does not mean you get to actually use Microsoft
products (and that I have no more money), I definitely will not be buying
Microsoft products to replace the failures they've sold me so far. So I have
to find some way to get to use the copy I already paid for.

RN

The CD is it from Microsoft or is it a copy that you got somewhere or from
someone?.

The reason I ask the above is that you asked a question at the end of your post
and
to which I replied to you below this line

You cannot use the key from another version of Office. It will not work. It has
to
be the same version and SP if any

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

One says that the disc is corrupt or a format Windows cannot read. That's
the only one I get now. Before, when it did read (sort of), it would get
partway into the install (but it often took 10 or 20 tries) then say it was
missing a cab file and even when you went down to the file and selected the
file, the installer rejected it and quit.

The reason I have to reinstall is because 2 of my copies of Windows XP
decided to go belly up again. I'm only A+, Net+ and Sec+ certified, so not
exactly a Microsoft expert, so thought I'd ask why it would work then over
time slowly stop working.

Any idea if an Office 2003 Standard disc would allow me to use my Student
and Teacher key and operate like mine since the programs are basically the
same? If so, I can borrow a good disc.

RN



:

I don't know how a CD can get corrupt files unless it's physically damaged.
What exactly do your error messages say?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



The disc is absolutely flawless as far as condition goes. No scratches or
dirt of any kind.

RN



:

Did you try cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


I have a copy of Microsoft Office 2003 Student and Teacher Edition. I
have
used it before. Now, it doesn't work. I have one of my 3 possible
copies
installed but it won't let the disc do anything anymore. VirtualPC
running
XP Pro on a Mac Mini says it is corrupt and won't read it. VirtualBox
running XP Pro says the same thing. Vista running native on a Compaq
laptop
says the same thing. I've only managed to get it to work on a very old
Poweredge running Windows Server 2003.

Is there any way to deal with a corrupt install disc?

RN

 

[DL]

With all the PC problems you appear to have, have you tried your disk on
another persons functioning PC?
At least that way you would know whether th problem was actually the disk or
your PC, which IMO is more likely the case

It is a disc straight from Microsoft. I'm trying to find some way to
salvage
this copy of Office because I have bought VirtualPC, Office X and Office
2003
and none of it works. VirtualPC crashes all the time. Office 2003 cannot
be
installed. As for Office X, someone else apparently is using my copy and
Microsoft told me to buy another copy - they wouldn't allow me to validate
or
otherwise reactivate my copy so I can use it so...I'm starting to wonder
about Microsoft's product quality (as in it's horrible) and customer
service
(as in it's horrible).

If I get another 2003 Student and Teacher Edition disc, would my key work?
For one class I need an accessible copy of actual Microsoft Office.
Unfortunately, in this one instance, OpenOffice won't do it and given that
buying Microsoft products does not mean you get to actually use Microsoft
products (and that I have no more money), I definitely will not be buying
Microsoft products to replace the failures they've sold me so far. So I
have
to find some way to get to use the copy I already paid for.

RN

The CD is it from Microsoft or is it a copy that you got somewhere or
from someone?.

The reason I ask the above is that you asked a question at the end of
your post and
to which I replied to you below this line

You cannot use the key from another version of Office. It will not work.
It has to
be the same version and SP if any

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

One says that the disc is corrupt or a format Windows cannot read.
That's
the only one I get now. Before, when it did read (sort of), it would
get
partway into the install (but it often took 10 or 20 tries) then say it
was
missing a cab file and even when you went down to the file and selected
the
file, the installer rejected it and quit.

The reason I have to reinstall is because 2 of my copies of Windows XP
decided to go belly up again. I'm only A+, Net+ and Sec+ certified, so
not
exactly a Microsoft expert, so thought I'd ask why it would work then
over
time slowly stop working.

Any idea if an Office 2003 Standard disc would allow me to use my
Student
and Teacher key and operate like mine since the programs are basically
the
same? If so, I can borrow a good disc.

RN



:

I don't know how a CD can get corrupt files unless it's physically
damaged.
What exactly do your error messages say?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



The disc is absolutely flawless as far as condition goes. No
scratches or
dirt of any kind.

RN



:

Did you try cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


I have a copy of Microsoft Office 2003 Student and Teacher
Edition. I
have
used it before. Now, it doesn't work. I have one of my 3
possible
copies
installed but it won't let the disc do anything anymore.
VirtualPC
running
XP Pro on a Mac Mini says it is corrupt and won't read it.
VirtualBox
running XP Pro says the same thing. Vista running native on a
Compaq
laptop
says the same thing. I've only managed to get it to work on a
very old
Poweredge running Windows Server 2003.

Is there any way to deal with a corrupt install disc?

RN

 

[renichms]

The disc has worked in 1 computer (Poweredge 4400 running Windows Server
2003) and failed in 3 (Microsoft VirtualPC running Windows XP Pro, VirtualBox
running Windows XP Pro and a Compaq Presario CQ60-215DX running Windows Vista
Home Premium). Those 3 are able to start the installer for 2003 Pro and
Standard and 2007 Pro and Standard (borrowed discs to check that but have no
key for those, so no install).

For the other post above, the link doesn't go anywhere. The copy is
definitely a real one because I went to Microsoft to find VirtualPC and
Office 2003 at the same time and either got it through Microsoft or through
someone they pointed to (it has been several years). The disc has worked
before so not being a valid copy is not an issue.

RN

 

[renichms]

Problem solved. It cannot be read by DVD drives but CD drives do just fine
(combos do not work). It was installed on Windows Server 2003 machine so I
put the disc in that one again, connected via Remote Desktop, made an image
of the disc and then VirtualBox ran straight from the image and installed
without a hitch. Working on VirtualPC now to see if it can straight from an
image too. If not, I'll just use the server's copy thanks to Remote Desktop.

Thanks for the suggestions and trying to help. I know it doesn't make sense
that CD/DVD and DVD drives cannot read the disc but that's exactly what is
happening. I'm backing up the image to both my servers and making a physical
backup copy that should work fine in any drive (I hope). Consider this
problem solved.

RN