Corrupt PPTM file.

L

Len B

Using Office 2003 on Win Server 2003 running Terminal Services.

Only one file (which was created in an earlier version of
PowerPoint and progressively changed over the years) has
become corrupt. Won't load. I restored from a recent backup.
One user edited it successfully. A second user loaded it and
made more changes. The saved file was then corrupt.

I have just restored the file again but I am now concerned
that more corruption and exasperated users will follow.

Does anyone have any idea what might be causing the corruption?

I haven't found anything on Google but I have suggested that
a user open a blank presentation and copy/paste the slides to it
slide by slide. Any other suggestions?

TIA
 
M

Michael Koerner

A pptm file is a PowerPoint 2007 file which needs to opened in PowerPoint
2007 and saved as a PowerPoint 2003/97 file so it can be opened in
PowerPoint 2003

You may also want to look here
http://office.microsoft.com/en-us/powerpoint/HA100703231033.aspx and here
http://support.microsoft.com/kb/923505

--
Michael Koerner
MS MVP - PowerPoint


Using Office 2003 on Win Server 2003 running Terminal Services.

Only one file (which was created in an earlier version of
PowerPoint and progressively changed over the years) has
become corrupt. Won't load. I restored from a recent backup.
One user edited it successfully. A second user loaded it and
made more changes. The saved file was then corrupt.

I have just restored the file again but I am now concerned
that more corruption and exasperated users will follow.

Does anyone have any idea what might be causing the corruption?

I haven't found anything on Google but I have suggested that
a user open a blank presentation and copy/paste the slides to it
slide by slide. Any other suggestions?

TIA
 
L

Len B

Thanks Michael,
When Office 2007 arrived, we began receiving documents (attachments) in
that format. I installed the Office compatibility pack then.

Obviously some user at some time since then saved the then ppt in the
pptm format. Other files have similar histories and they (still) open
fine. The restored file opens fine. I had to go back more than one backup
to find it because I wasn't told immediately that the corruption had
occurred.

I think that the corruption is not directly related to its being pptm,
but maybe something somewhere in the conversion process that happened (or
does the conversion happen at each save?).

I'm sure that it isn't a hardware problem because the file backs up ok
and when I first did a restore of a good file, the renamed corrupt file
was still occupying its original place on the HDD.

--
Len
______________________________________________________
remove nothing for valid email address.
|A pptm file is a PowerPoint 2007 file which needs to opened in PowerPoint
| 2007 and saved as a PowerPoint 2003/97 file so it can be opened in
| PowerPoint 2003
|
| You may also want to look here
| http://office.microsoft.com/en-us/powerpoint/HA100703231033.aspx and here
| http://support.microsoft.com/kb/923505
|
| --
| Michael Koerner
| MS MVP - PowerPoint
|
|
| | Using Office 2003 on Win Server 2003 running Terminal Services.
|
| Only one file (which was created in an earlier version of
| PowerPoint and progressively changed over the years) has
| become corrupt. Won't load. I restored from a recent backup.
| One user edited it successfully. A second user loaded it and
| made more changes. The saved file was then corrupt.
|
| I have just restored the file again but I am now concerned
| that more corruption and exasperated users will follow.
|
| Does anyone have any idea what might be causing the corruption?
|
| I haven't found anything on Google but I have suggested that
| a user open a blank presentation and copy/paste the slides to it
| slide by slide. Any other suggestions?
|
| TIA
|
| --
| Len
| ______________________________________________________
| remove nothing for valid email address.
|
|
|
 
L

Len B

| > Using Office 2003 on Win Server 2003 running Terminal Services.
| >
| > Only one file (which was created in an earlier version of
| > PowerPoint and progressively changed over the years) has
| > become corrupt. Won't load. I restored from a recent backup.
| > One user edited it successfully. A second user loaded it and
| > made more changes. The saved file was then corrupt.
| >
| > I have just restored the file again but I am now concerned
| > that more corruption and exasperated users will follow.
| >
| > Does anyone have any idea what might be causing the corruption?
|
| Not offhand, but perhaps the restored file is right on the brink and
| for whatever reason, any edits push it over the edge.
|
| I'm going to assume that the PPTM in the subject is a typo and that
| it's really a PPT file. Is that reasonable?
|
| I'd suggest opening the restored file on the most stable system you
| have available and round-tripping it to HTML and back:
|
| HTML "Round-tripping" to repair corruption
| http://www.pptfaq.com/FAQ00526.htm
|
| Give the round-tripped file to your users and see if they can still
| make it break so easily.
|
| ==============================
| PPT Frequently Asked Questions
| http://www.pptfaq.com/
|
| PPTools add-ins for PowerPoint
| http://www.pptools.com/
|
|

PPTM isn't a typo Steve. Simply put, its the extension used by the
2007 version, so someone has saved it in that format, probably without
even realizing it. We only use 2003 internally but, early on, I had to
install the compatibility pack so that we can handle files for the 2007
version that we receive from outside (mostly Word and Excel).

Nevertheless, saving the file as html and back is worth the effort.
Maybe just saving it in plain ppt format will do the trick. I'll do
that first.
 
L

Len B

Yes Steve, we are on the same wavelength although I didn't look for
any macros. I doubt the users would be using them without help.

I can't speak to their default settings. I don't even know who. You
may well be on the money there.

When I came to do the job this morning, the most literate user had
already done the slide by slide copy and paste to a new presentation
as I had suggested to her. Apparently that has worked but I guess we
might have to wait for a few more edits to be more sure. If it turns
out that I try the 'round trip' method I'll let you know the outcome.

Thanks again for your help.
--
Len
______________________________________________________
remove nothing for valid email address.
| > | > | > Using Office 2003 on Win Server 2003 running Terminal Services.
| > | >
| > | > Only one file (which was created in an earlier version of
| > | > PowerPoint and progressively changed over the years) has
| > | > become corrupt. Won't load. I restored from a recent backup.
| > | > One user edited it successfully. A second user loaded it and
| > | > made more changes. The saved file was then corrupt.
| > | >
| > | > I have just restored the file again but I am now concerned
| > | > that more corruption and exasperated users will follow.
| > | >
| > | > Does anyone have any idea what might be causing the corruption?
| > |
| > | Not offhand, but perhaps the restored file is right on the brink and
| > | for whatever reason, any edits push it over the edge.
| > |
| > | I'm going to assume that the PPTM in the subject is a typo and that
| > | it's really a PPT file. Is that reasonable?
| > |
| > | I'd suggest opening the restored file on the most stable system you
| > | have available and round-tripping it to HTML and back:
| > |
| > | HTML "Round-tripping" to repair corruption
| > | http://www.pptfaq.com/FAQ00526.htm
| > |
| > | Give the round-tripped file to your users and see if they can still
| > | make it break so easily.
| > |
| > | ==============================
| > | PPT Frequently Asked Questions
| > | http://www.pptfaq.com/
| > |
| > | PPTools add-ins for PowerPoint
| > | http://www.pptools.com/
| > |
| > |
| >
| > PPTM isn't a typo Steve. Simply put, its the extension used by the
| > 2007 version,
|
| It's *one* of the extensions used by PPT 2007, but normally only for
| files that include macros, though I don't suppose there'd be anything to
| stop you from saving a macro-free presentation as PPTM as well.
|
| > so someone has saved it in that format, probably without
| > even realizing it.
|
| It's possible that their defaults are to save as that format.
|
| > We only use 2003 internally but, early on, I had to
| > install the compatibility pack so that we can handle files for the 2007
| > version that we receive from outside (mostly Word and Excel).
|
| All of which is probably neither here nor there; but I just wanted to
| make sure we were all on the same wavelength.
|
| > Nevertheless, saving the file as html and back is worth the effort.
| > Maybe just saving it in plain ppt format will do the trick. I'll do
| > that first.
|
|
| Good idea ... and let us know how it works out, would you?
|
| ==============================
| PPT Frequently Asked Questions
| http://www.pptfaq.com/
|
| PPTools add-ins for PowerPoint
| http://www.pptools.com/
|
|
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top