Corrupt word document

C

Captain Ron

I have one user who occasionally has this problem:

They are running MS office 2000 (lastest security patches and service
packs). They open a document and save it. Then next time they open the
document it is corrupt. When it is corrupt, the first few pages look fine
then the text turns into small squares. I checked his machine for a virus
and find nothing. The anti virus we run is norton commander corprate edition
and the defs are up to date. The corruption is a very random thing, it only
happens to this one machine and the last time this happened was about 6
months ago. I restore the file from backup and everything is normal once
again!

Anyone run into this before?

Thanks
 
B

Bob Buckland ?:-\)

Hi Ron,

It's possible that you're running into the issue
described here, although it could also be document
corruption.
http://support.microsoft.com/?kbid=212396
If that fix doesn't help try turning on the hidden
characters/paragraph marks/etc and copy all except
the last paragraph mark to a new document then
resave as a new file name and see if that helps.

=====
I have one user who occasionally has this problem:

They are running MS office 2000 (lastest security patches and service
packs). They open a document and save it. Then next time they open the
document it is corrupt. When it is corrupt, the first few pages look fine
then the text turns into small squares. I checked his machine for a virus
and find nothing. The anti virus we run is norton commander corprate edition
and the defs are up to date. The corruption is a very random thing, it only
happens to this one machine and the last time this happened was about 6
months ago. I restore the file from backup and everything is normal once
again!

Anyone run into this before?

Thanks>>
--
Let us know if this helped you,

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top