Corrupted Database

[jeffm]

I upgraded to Mac Office 2008 from 2004 and everything was working great. Last night I archived some email off our exchange server into folders on my computer. I also dragged some other folders to my desktop which created MBOX files and then dragged them back to the archive folders so all he old mail could be well organized.

This morning when I tried opening Entourage, the database utility came up. I tried rebuilding to no avail. Spent an hour on the phone w/ Microsoft and we got the old 2004 database restored into Entourage 2008. I am now missing the messages that were pulled off the exchange server last night. They reside in the corrupted database file which I have now have on my desktop.

The question is: Is there anyway to restore the messages from the corrupted database file? I only need a portion of them. Are there any utilities out there that can fix the database? Help Please.

I am on a MacBook Pro, 2g Ram, plenty of HD space, running Tiger 10.4.11. Corrupted database file is 10.3g.

Thanks much.

Jeff

 

[Diane Ross]

The question is: Is there anyway to restore the messages from the corrupted
database file? I only need a portion of them. Are there any utilities out
there that can fix the database? Help Please.

It's always a good idea to duplicate your database before rebuilding. In the
normal database rebuild, it duplicate your Identity, but if things go badly
during this process, everything gets corrupted. Often you'll see the
database double in size. I think what is happening is the new and old get
merged because of some problem.

Have you looked inside your Identity to see if a backup was made? Old files
are named:

Entourage 2004: Main [Backed up date and time will be shown] e.g. Main
[Backed up 1-21-2007 13.35]

I am on a MacBook Pro, 2g Ram, plenty of HD space, running Tiger 10.4.11.
Corrupted database file is 10.3g.

Rebuilding the database takes double the size of the database. Your drive
also needs breathing room so it's possible your rebuild failed due to lack
of continuous space. We've had reports of users being able to rebuild when
they went to a very large HD. See this account.

Rebuilding a damaged database that exceeded size limit

<http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_e
xceeded_size_limit.html>