Corrupted Font warnings a-plenty

[Neil]

I just received my copy of Mac OS 10.4 (woo hoo!) and I'm having a
super annoying issue with Microsoft Word 2004. When I launch the
program I get the warning "The font <insert font name> is corrupt and
should be removed".

This happens for EVERY SINGLE font on my system. If I actually take the
time to hit "Okay" though each of these warnings Word launches and I
can use it with no problems.

I've verified the fonts on my system and none are corrupted. I've tried
deleting the Microsoft preferences folder, deactivating ALL of the
fonts on my system except for Lucida Grande, and I still get font
corrupted errors.

Any idea what the heck is going on here? It's incredibly annoying...

Neil

 

[JE McGimpsey]

This happens for EVERY SINGLE font on my system. If I actually take the
time to hit "Okay" though each of these warnings Word launches and I
can use it with no problems.

I've verified the fonts on my system and none are corrupted. I've tried
deleting the Microsoft preferences folder, deactivating ALL of the
fonts on my system except for Lucida Grande, and I still get font
corrupted errors.

Hmm... I just installed Tiger, and I see nothing like that...

Try the troubleshooting methods here (use FireFox, Camino, OmniWeb, etc.
- if you use Safari, hit Refresh a couple of times):

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm

 

[Priyanka Singhal [MSFT]]

Hmm... I just installed Tiger, and I see nothing like that...

Try the troubleshooting methods here (use FireFox, Camino, OmniWeb, etc.
- if you use Safari, hit Refresh a couple of times):

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm

Hi Neil ,
Thanks for posting this . Can you please tell me the version of panther
you were using before you upgraded to tiger and the version of Office you
are using ..
Thanks,
Priyanka
(e-mail address removed)

 

[Mark]

One out of three of our computers that we have upgraded to Tiger have
this problem.
Before upgrading were running OS X.3 on a 1.8 gig dual processor. The
Word/Office version was 11.0

 

[John]

I'm also having this problem.

Before upgrading, I was operating Office 2004 (v. 11.1.1) off OS 10.3.
I have a 1.5 gig G4 laptop.

The font problem affects all of Office, not just Word.

Any fixes would be helpful ASAP. This problem is incredibly annoying.

 

[Samuel Hanchett]

John & Mark & others,

I'd been having this same "corrupt font" problem and others and called Mac
support for help. I work on a G4 iBook. I was instructed to do a "safe
boot" which clears out the font cache. So far it's worked.

To do a safe boot if you don't know how (I didn't), do this: Shut down your
computer. Turn it on and when you hear the chime press the SHIFT KEY. Hold
it until the Apple and spinning cursor appears then release. Wait until the
log in screen appears. At the top of the white background on the log-in
screen it should say "safe boot". Log in. When I did this I opened Word
(with no "corrupt font" warnings) and found I had only a few fonts there.
Then I shut down and restarted as usual (no safe boot). When I open Word it
opened fine and all my fonts were there.

Now I just hope it will stay that way.

Sam

I'm also having this problem.

Before upgrading, I was operating Office 2004 (v. 11.1.1) off OS 10.3.
I have a 1.5 gig G4 laptop.

The font problem affects all of Office, not just Word.

Any fixes would be helpful ASAP. This problem is incredibly annoying.

--

 

[JE McGimpsey]

I'd been having this same "corrupt font" problem and others and called Mac
support for help. I work on a G4 iBook. I was instructed to do a "safe
boot" which clears out the font cache. So far it's worked.

To do a safe boot if you don't know how (I didn't), do this: Shut down your
computer. Turn it on and when you hear the chime press the SHIFT KEY. Hold
it until the Apple and spinning cursor appears then release. Wait until the
log in screen appears. At the top of the white background on the log-in
screen it should say "safe boot". Log in. When I did this I opened Word
(with no "corrupt font" warnings) and found I had only a few fonts there.
Then I shut down and restarted as usual (no safe boot). When I open Word it
opened fine and all my fonts were there.

Now I just hope it will stay that way.

thanks for the follow-up!

 

[Mark]

Thanks a million, Sam. It worked like a charm!

Regards,
Mark

 

[Loren]

I just received my copy of Mac OS 10.4 (woo hoo!) and I'm having a
super annoying issue with Microsoft Word 2004. When I launch the
program I get the warning "The font <insert font name> is corrupt and
should be removed".

This happens for EVERY SINGLE font on my system. If I actually take the
time to hit "Okay" though each of these warnings Word launches and I
can use it with no problems.

I've verified the fonts on my system and none are corrupted. I've tried
deleting the Microsoft preferences folder, deactivating ALL of the
fonts on my system except for Lucida Grande, and I still get font
corrupted errors.

Any idea what the heck is going on here? It's incredibly annoying...

Neil

Same thing is happening to me. Not all the fonts but a few main
families. One thing I notice is that two of them it seems might be
from the Classic fonts group. But a lot of them have garbage names,
apparently asian fonts, and were probably installed by tiger.

Hoping for some clarification from this group and a fix!!

 

[Daiya Mitchell]

Same thing is happening to me. Not all the fonts but a few main

families. One thing I notice is that two of them it seems might be
from the Classic fonts group. But a lot of them have garbage names,
apparently asian fonts, and were probably installed by tiger.

Hoping for some clarification from this group and a fix!!

If you read through all the posts, you will find a fix, in clearing the font
cache. Archived on google.
http://groups-beta.google.com/group/microsoft.public.mac.office.word

 

[laurie_fink]

Sam -

YOU HAVE SAVED ME AND MY JOB! Your instructions worked perfectly. I owe
you big.

Laurie