Corrupted message

[William_Morris]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: pop I keep getting a message when I backup my database that there was a problem backing up one of my email messages. The suggestion is to run the database utility, which I do but it doesn't keep the message from popping up again when I backup the next time.
Is there a way to pinpoint which message is the problem in the database?
Also, is there a way to scan the messages for viruses once they are in the database?
Thanks,
Wm

 

[Diane Ross]

Is there a way to pinpoint which message is the problem in the database?

Download and run this script.

Export folders as MBOX files (includes subfolders)
<http://www.entourage.mvps.org/downloads/scripts/jolly/Make_MBOX.zip>

It will fail on the folder with corruption. Divide the folder into sections
until you find the section with the corrupt message.

Also, is there a way to scan the messages for viruses once they are in the
database?

There are no Mac viruses. If you need to scan so you don't send to a Windows
user, then you'll need to install and follow the directions for the software
you select.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[William_Morris]

On 3/5/10 12:42 PM, in article (e-mail address removed)2ac0,

> &quot;[email protected]&quot; wrote:
>
>
> Download and run this script.
>
> Export folders as MBOX files (includes subfolders)
>
>
> It will fail on the folder with corruption. Divide the folder into sections
> until you find the section with the corrupt message.
>
>
> There are no Mac viruses. If you need to scan so you don't send to a Windows
> user, then you'll need to install and follow the directions for the software
> you select.
>
> --
> Diane Ross, Microsoft Mac MVP
> Entourage Help Page
> Entourage Help Blog
> YouTalk Twitter: follow
>
>

Diane, I ran the script and fails on my sent folder. I click on the mbox file on my desktop and it opens entourage. How do I determine which file is corrupt. I have files that date back 10 years. I'm just not clear as to how to find the file inside the folder.

 

[William_Morris]

Diane,
I ran the script and it fails on my sent folder.
How do you determine which file in the folder is corrupt. When I click on the mbox file on my desktop, it just opens entourage.
In other words, now I know the corruption is in my sent folder, but where?

 

[Diane Ross]

I ran the script and it fails on my sent folder.
How do you determine which file in the folder is corrupt. When I click on the
mbox file on my desktop, it just opens entourage.
In other words, now I know the corruption is in my sent folder, but where?

Start dividing the Sent folder into subfolders. I would start by year. Once
you find the year that is having the problem, divide it into quarters.
Further divide until you find the corruption. It¹s a long tedious process.
If you need private help you can contact me off list.

<http://www.entourage.mvps.org/support_options/email.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[William_Morris]

Diane,
I'm still not clear on what needs to happen.
How do I contact you off list?
Thanks,
Wm

 

[Diane Ross]

I'm still not clear on what needs to happen.
How do I contact you off list?

I provided a link to a page that contain a link to send me an email.
<http://www.entourage.mvps.org/support_options/email.html>