Corrupted Visual Basic Help

[Steve]

I am using Office XP SP-2.

When I open the visual basic help file (it doesn't matter
whether word, excel, access, etc.) it will not go to some
of the links. For instance, if you look up MsgBox and
then click on the "constants" link, you get a run time
error. Also, there are blank boxes where you should
see "See also" or "example" or many others you would
normally see at the top of the page.

How can I remove the help file and re-install. I tried
using Office XP remove feature to uninstall the help file
but that was no help.

Thanks for any insight you can provide.

Steve

 

[Pete Lees]

Steve,

When I open the visual basic help file (it doesn't matter
whether word, excel, access, etc.) it will not go to some
of the links. For instance, if you look up MsgBox and
then click on the "constants" link, you get a run time
error. Also, there are blank boxes where you should
see "See also" or "example" or many others you would
normally see at the top of the page.

A number of the security patches for Internet Explorer that Microsoft
has released this year are known to break the HTML Help ActiveX
control, which is the component that provides the navigation
facilities in help files.

The problem is described in Knowledge Base article 822989 and, in most
cases, installing Critical Update 811630 should sort it out.

822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630

The exception to this is Windows 2000 with Service Pack 4 installed.
In this case you must unregister the HTML Help ActiveX control and
then re-register it, by running the following two commands from a
command prompt:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx

 

[Guest]

Pete,

Thanks so much for your help. This is exactly what was
needed. Installed the critical update and things work
just great.

Thanks for taking the time.

Steve

 

[Eric Lawrence [MSFT]]

Note also that there's a bug in the Outlook VBA help, but if you open the
..CHM file outside of Outlook, it works fine. We'll be fixing that bug for a
later release.

--
Thanks,

Eric Lawrence
Program Manager
Assistance and Worldwide Services

This posting is provided "AS IS" with no warranties, and confers no rights.