Cost associated with downloading a template

[Legasaurus Rex]

Just entering MS Office Online for the first time... I attempted to download
a template and the pop-up requiring me to agree to Microsoft's User Terms
appeared. Among the requirements, it states that it wants me to provide
financial information so I can be charged for services used. How do I know
how much I will be charged for a template download? I don't see any price
displayed for indivicual templates. Or, are they all free? If they are
free, why isn't that information posted so people know that ahead of time?
Or, am I really asking a stupid greenhorn question? Thanks in advance for
your response.

 

[JoAnn Paules]

I suspect you may have read something along the lines that your Internet
provider may charge you to access the Internet, not Microsoft. The templates
are free.

 

[Beth Melton]

I believe the terms and conditions is Microsoft's general Service Agreement.
The same agreement is used for their Office Live websites and there are
various services offered which have related fees. In those situations you
are asked for credit card information and you are aware of the fees upfront
and only then would you provide financial information. As JoAnn pointed out,
template downloads are free. If you're being asked to provide financial
info, that is you another screen displays and asked for your credit card,
when attempting to download a template then you need to question the
legitimacy of the page. Credit card and other personal information is NOT
something that's required to download templates.

~Beth Melton
Microsoft Office MVP