could not load an object because it is not available on this machine

P

Peter McCaul

I'm running Exchange server 5.5. A few users are complaining that when they
try to open any of their contacts, they get the message 'could not load an
object because it is not available on this machine'. I uninstalled Outlook
and reinstalled it and I still have the same problem. Is there any way to
correct this? Thanks for any help.
 
S

Sue Mosher [MVP-Outlook]

The usual cause of that warning is that the contacts' MessageClass property is pointing to a published form that uses an ActiveX control that is not present on those particular machines. The solution is either to determine what control that is and install it, or use a utility or your own code to reset the MessageClass to IPM.Contact.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
V

Vince Averello [MVP-Outlook]

Do you have the Business Contact Manager on some but not all computers?
 

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