Could not open a word file

[MorganChen]

When I open a word file. It display that "This document may be corrupt. To
preserve the contents: Choose Select All from the Edit menu, then choose Copy
from the Edit menu. Create a new document, then choose Paste from the Edit
menu." And then, I followed that instruction to do that, but I pasted to new
document, the word program closed automatically and it displayed winword.exe
occurred error.

I also referred to a document and tried to solve that problem. But it was
getting worse. When I tried to open that file, the word program closed
automatically and it displayed winword.exe occurred error as well.

The document link is as below

http://support.microsoft.com/default.aspx?scid=kb;en-us;241581

My OS is windows 2000 professional & service pack4
Word version is Word 2000 & sp3

 

[TF]

Is this just confined to one document or can you not open any document?



: When I open a word file. It display that "This document may be corrupt. To
: preserve the contents: Choose Select All from the Edit menu, then choose
Copy
: from the Edit menu. Create a new document, then choose Paste from the Edit
: menu." And then, I followed that instruction to do that, but I pasted to
new
: document, the word program closed automatically and it displayed
winword.exe
: occurred error.
:
: I also referred to a document and tried to solve that problem. But it was
: getting worse. When I tried to open that file, the word program closed
: automatically and it displayed winword.exe occurred error as well.
:
: The document link is as below
:
: http://support.microsoft.com/default.aspx?scid=kb;en-us;241581
:
: My OS is windows 2000 professional & service pack4
: Word version is Word 2000 & sp3
:
:
: --
: Best Regards

 

[MorganChen]

just only that document.

 

[TF]

If you have Word 2003, Use File Open, Open and Repair to see if you can
rescue the file. Otherwise, see
http://word.mvps.org/faqs/apperrors/CorruptDoc.htm

Terry

: just only that document.
: --
: Best Regards
:
:
: "TF" wrote:
:
: > Is this just confined to one document or can you not open any document?
: >
: > --
: > Terry Farrell - Word MVP
:
: >
: > : > : When I open a word file. It display that "This document may be
corrupt. To
: > : preserve the contents: Choose Select All from the Edit menu, then
choose
: > Copy
: > : from the Edit menu. Create a new document, then choose Paste from the
Edit
: > : menu." And then, I followed that instruction to do that, but I pasted
to
: > new
: > : document, the word program closed automatically and it displayed
: > winword.exe
: > : occurred error.
: > :
: > : I also referred to a document and tried to solve that problem. But it
was
: > : getting worse. When I tried to open that file, the word program closed
: > : automatically and it displayed winword.exe occurred error as well.
: > :
: > : The document link is as below
: > :
: > : http://support.microsoft.com/default.aspx?scid=kb;en-us;241581
: > :
: > : My OS is windows 2000 professional & service pack4
: > : Word version is Word 2000 & sp3
: > :
: > :
: > : --
: > : Best Regards
: >
: >
: >