Most likely you need to install the Outlook Address Book service. The following article will show you how
to do this:
197907.KB.EN-US OL2000: (CW) Contact Information Does Not Appear in Address Book
http://support.microsoft.com/default.aspx?scid=KB;EN-US;197907
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X-Tomcat-NG: microsoft.public.outlook.contacts
From: "=?Utf-8?B?RGFuaWVsYw==?=" <
[email protected]>
Subject: Could not send mail using address from Contacts folder
Date: Wed, 25 Feb 2004 18:11:05 -0800
HI, I'm using Outlook 2000, and our users could not send email using address from the contacts folder. If
we manually key in the address on the To: tab we are able to sent email succesfully. I have checked the
address on the contacts folder and the email address is correctly typed. Our exchange server is 5.5 with
sp4. What could be the problem.?
William R. Tatum III - MCSE, MCSA
Partner Technical Lead - Outlook/Office Setup
Microsoft Tecnnical Support
for Platforms and Business Applications
