W
Whitney
I have a tracking table (tbl_Tracker) that now contains date and time in one
field [Date] and agent name in another field [SLR]. I would like run a query
to do a count of number of records by agent by day. How do I set up the query
to recognize only the date and not the time.
I have Group By [SLR], Count [SLR] and Group By [Date], however it shows a
record for each date and specific time instead of grouping the whole day.
Then I need to build another query that looks at another table
(tbl_SL_Call_Stats) for number of calls handled [Handled] by day [Date] for a
date range and compare that to the above query for the number of tracks
[Tracked:Nz ([CountOfSLR]),0) by day for each agent [SLR].
Ex.
Date Name Handled Tracked
4/19/2010 Mary 20 15
4/19/2010 Bob 35 34
4/20/2010 Mary 29 29
4/20/2010 Bob 45 40
field [Date] and agent name in another field [SLR]. I would like run a query
to do a count of number of records by agent by day. How do I set up the query
to recognize only the date and not the time.
I have Group By [SLR], Count [SLR] and Group By [Date], however it shows a
record for each date and specific time instead of grouping the whole day.
Then I need to build another query that looks at another table
(tbl_SL_Call_Stats) for number of calls handled [Handled] by day [Date] for a
date range and compare that to the above query for the number of tracks
[Tracked:Nz ([CountOfSLR]),0) by day for each agent [SLR].
Ex.
Date Name Handled Tracked
4/19/2010 Mary 20 15
4/19/2010 Bob 35 34
4/20/2010 Mary 29 29
4/20/2010 Bob 45 40