Cracked Office 2000 Pro CD's

[Margaret]

Hi
After downloading security patches for Office, I was
asked to insert my Office 2000 cd. When I opened the cd
case, both of my cd's had cracks in them.

These cd's have not been subjected to mishandling or
rough use, or extreme temperatures. I am lost without
the cd's - I can't update or apply security patches, etc.
And if the files on my computer become corrupted, I won't
be able to uninstall/reinstall, because the CD-ROM can't
read all of the information due to the cracks in the
plastic.

Is there any way to get backup copies? Puhleeze?

Thanks for your help!

Margaret

 

[DMMi]

Hi
After downloading security patches for Office, I was
asked to insert my Office 2000 cd. When I opened the cd
case, both of my cd's had cracks in them.

These cd's have not been subjected to mishandling or
rough use, or extreme temperatures. I am lost without
the cd's - I can't update or apply security patches, etc.
And if the files on my computer become corrupted, I won't
be able to uninstall/reinstall, because the CD-ROM can't
read all of the information due to the cracks in the
plastic.

Is there any way to get backup copies? Puhleeze?

Thanks for your help!

Margaret

If you copy of Office 2000 is a retail product you will find directions for
replacement here:

http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

If your copy is a pre-installed OEM version, you need to contact your
computer vendor for support.

Don