Open Word and run Detect and Repair. Then test again. If that doesn't
resolve the problem, I don't think reinstall will do anything either.
Terry
: Nothing!!!
:
: Same problem. Reinstalled printer driver, checked antivirus, reinstalled
: office, nothing, same problem. After I paste it crashes. When in oulook,
when
: it retrieves an address or name when you are emailing, it crashes. And
some
: other random crashes.
:
: I'm getting crazy now!
:
: "TF" wrote:
:
: > A strange problem! It may have been caused by an AV update, but it is
: > unlikely. Try opening Word and from the Help menu run Detect and Repair
and
: > see what happens. Also, try reinstalling the printer driver too.
: >
: > Terry
: >
: > : > : No, there is no third party clipboard utility for sure. When pasting
: > using
: > : unformatted Text it does not crash. Ctrl-V and dragging and dropping
make
: > it
: > : crash for sure. Also when pasting from another application, if it is
only
: > : text, then there is no problem, but if what I paste is formatted text,
: > lets
: > : say, from a web page, it also crashes.
: > :
: > : Sometimes when editing email in outlook, when outlook updated the name
of
: > : the adsresee, it crashes (only word, not outlook). Two or three times
it
: > has
: > : crashed without any apparent reason.
: > :
: > : What it really makes it weird for me is that it started suddenly
: > yesterday.
: > : I wonder if any kind of virus or anything like that is making this. I
have
: > an
: > : updated antivirus running in the background and it has not shown virus
: > : activity, neither a full scan found something.
: > :
: > : Thanks for the help.
: > :
: > :
: > : "TF" wrote:
: > :
: > : > Do you have any third party Clipboard utility installed?
: > : >
: > : > If you copy and use Paste, Special, Unformatted Text, does it still
: > crash?
: > : >
: > : > Terry
: > : >
: > : > : > : > : Started in safe mode and same problem. I found in this discussion
: > group
: > : > : references to the same problem and also followed the tmp cleanup
: > advice
: > : > but
: > : > : this does not solve the problem.
: > : > :
: > : > : The error signature is:
: > : > :
: > : > : AppName: winword.exe AppVer: 11.0.6359.0 AppStamp: 40c8b025
: > : > : ModName: mso.dll ModVer: 11.06408.0 ModStamp: 416add54
: > : > : fdebug: 0 Offset: 001db130
: > : > :
: > : > : Hope this helps and thanks for the support.
: > : > :
: > : > :
: > : > : "TF" wrote:
: > : > :
: > : > : > Please try the following (for diagnostics). Start Word in Safe
Mode:
: > : > from
: > : > : > Start, Run and type in
: > : > : >
: > : > : > winword /a
: > : > : >
: > : > : > and press enter. Word will start in Safe Mode. Test Copy/Paste
: > functions
: > : > : > now. Does this let copy/paste work?
: > : > : >
: > : > : > Terry
: > : > : >
: > : > : > : > : > : > : Thanks for the answer TF; however, it did not work.
: > : > : > :
: > : > : > : This is what I did (verified it after each test):
: > : > : > :
: > : > : > : - Deleted all files in tmp subdirectory.
: > : > : > : - reinstalled office 2003
: > : > : > : - reinstalled printer driver
: > : > : > :
: > : > : > : and stil crashes after a paste. This is not only happening in
: > word,
: > : > but
: > : > : > also
: > : > : > : excel and outlook (not only in the email editor -aka word- but
: > when
: > : > : > creating
: > : > : > : a task or an appointment). PowerPoint does not seem to have
this
: > : > problem.
: > : > : > :
: > : > : > : What is funny is that if I copy text from another application,
: > like
: > : > : > : notepad, and paste it into the failing programs it works well.
: > : > : > :
: > : > : > : I do not know what else to do!!!
: > : > : > :
: > : > : > :
: > : > : > : "TF" wrote:
: > : > : > :
: > : > : > : > Several possible causes, but start by cleaning out your temp
: > folder.
: > : > The
: > : > : > : > temp folder should be empty when all applications close:
: > : > unfortunately,
: > : > : > some
: > : > : > : > applications misbehave and everytime the system crashes, it
: > leaves
: > : > : > abandoned
: > : > : > : > temp files. See the following link for some pointers on how
to
: > clean
: > : > up:
: > : > : > : >
http://www.gmayor.com/what_to_do_when_word_crashes.htm .
: > : > : > : >
: > : > : > : > Another possibility is a partially corrupt printer driver.
Try
: > : > deleting
: > : > : > the
: > : > : > : > printer and then add it back again. Check to see if you have
the
: > : > latest
: > : > : > : > driver for your printer first too.
: > : > : > : >
: > : > : > : > Come back if this still occurs.
: > : > : > : >
: > : > : > : > --
: > : > : > : > Terry Farrell - Word MVP
: > : > : > :
: > : > : > : >
message
: > : > : > : > : > : > : > : > : Hi,
: > : > : > : > :
: > : > : > : > : Today Word started to behave weird. Everytime I paste text
: > into it
: > : > : > from
: > : > : > : > : another Office application it crashes.
: > : > : > : > :
: > : > : > : > : Any idea of what is happening?
: > : > : > : > :
: > : > : > : > : Thanks
: > : > : > : >
: > : > : > : >
: > : > : > : >
: > : > : >
: > : > : >
: > : > : >
: > : >
: > : >
: > : >
: >
: >
: >
