Crash on cuts

[Aaron Shepard]

Word 2004 is frequently crashing on me when I cut or copy a block of
text, like the size of a paragraph or more. Word doesn't seem to want
to put much text on the clipboard. Anyone else run into this problem or
know how to fix it?

Aaron

 

[Beth Rosengard]

Hi Aaron,

This is not typical.

Such consistent and reproducible problems in Word usually respond to one of
the standard troubleshooting measures, which you will find listed here:

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)

Work through them one by one until something helps. If nothing does, post
back. The most common culprit is a corrupted Normal template or damaged
Preferences file.

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Ritika Pathak [MSFT]]

Hi Aaron,

Thanks for reporting this issue.

It would really help in diagnosing the problem if you could send the
following details:
- Version of Word
- Other applications that are open (or you are interacting with) at the time
of crash
- Details of document content (length of text, number of pictures, other
objects in document)
- Does Word crash copying/cutting text in any document or in a particlular
document?

It would be great if you could send us a document which is crashing Word at
cut/copy operations.

Thanks,
Ritika [MSFT]
Mac Word Test
Mac Buisness Unit, Microsoft