Crash on First Run of Office X 2004?

[Vik Rubenfeld]

I installed Office 2004. The first time I ran it, when it got to the
dialog saying it was installing new fonts, it locked up the whole Mac
(Dual 450-mz G4, 640 mb ram, OS-X 10.3.3). I figured it was a fluke.
After rebooting and running DiskWarrior, Office ran but crashed all the
time.

I then ran Remove Office and selected the options to remove everything
including preferences. I then ran the Office 2004 installer to
reinstall Office.

The first time I ran Office 2004 the exact same thing happened again.
The whole Mac locked up when the dialog box was on screen saying Office
2004 was installing fonts.

How can I fix this?

Thanks in advance to all for any info.

 

[Ramón G Castañeda]

I installed Office 2004. The first time I ran it, when it got to the
dialog saying it was installing new fonts, it locked up the whole Mac
(Dual 450-mz G4, 640 mb ram, OS-X 10.3.3). I figured it was a fluke.
After rebooting and running DiskWarrior, Office ran but crashed all the
time.

I then ran Remove Office and selected the options to remove everything
including preferences. I then ran the Office 2004 installer to
reinstall Office.

The first time I ran Office 2004 the exact same thing happened again.
The whole Mac locked up when the dialog box was on screen saying Office
2004 was installing fonts.

How can I fix this?

Thanks in advance to all for any info.

I would strongly suspect one or more corrupted fonts.

Take out all your fonts except the system ones and try again. If that
works, put the fonts back one by one until you ferret out the culprit(s).

 

[Vik Rubenfeld]

I would strongly suspect one or more corrupted fonts.

Take out all your fonts except the system ones and try again. If that
works, put the fonts back one by one until you ferret out the culprit(s).

That worked. Thank you very much.

-Vik

 

[Ramón G Castañeda]

That worked. Thank you very much.

-Vik

You're welcome. Glad you fixed it.