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Message: [QUOTE="mightya, post: 6894825"] Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Word 2008 crashes on shutdown at least 75% of the time. I have deleted pref files, and trashed normal template repeatedly.... but the problem recurs, generally after the 2nd or 3rd time the program is used. Error log is posted below the line. Thoughts? ------ Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2009-09-29 10:58:49 -0700 Application Name: Microsoft Word Application Bundle ID: com.microsoft.Word Application Signature: MSWD Application Version: 12.2.0.090605 Crashed Module Name: CoreFoundation Crashed Module Version: unknown Crashed Module Offset: 0x0000d815 Blame Module Name: CoreFoundation Blame Module Version: unknown Blame Module Offset: 0x0000d815 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Thread 0 crashed: # 1 0x939b0815 in .objc_class_name___CFx606449CPF + 0x93820BE9 (CoreFoundation + 0x0000d815) # 2 0x939c7ef1 in .objc_class_name___CFx606449CPF + 0x938382C5 (CoreFoundation + 0x00024ef1) # 3 0x939b4de9 in .objc_class_name___CFx606449CPF + 0x938251BD (CoreFoundation + 0x00011de9) # 4 0x939bcf7c in .objc_class_name___CFx606449CPF + 0x9382D350 (CoreFoundation + 0x00019f7c) # 5 0x939bce43 in .objc_class_name___CFx606449CPF + 0x9382D217 (CoreFoundation + 0x00019e43) # 6 0x939e805b in .objc_class_name___CFx606449CPF + 0x9385842F (CoreFoundation + 0x0004505b) # 7 0x93a13be5 in .objc_class_name___CFx606449CPF + 0x93883FB9 (CoreFoundation + 0x00070be5) # 8 0x2cd89cad in CSyncServicesModel::~CSyncServicesModel() + 0x00000013 (EntourageCore + 0x000c7cad) # 9 0x2cd8905e in CSyncServicesController::~CSyncServicesController() + 0x000000EC (EntourageCore + 0x000c705e) # 10 0x2cd51a02 in CDBUsersMgr::~CDBUsersMgr() + 0x000000AA (EntourageCore + 0x0008fa02) # 11 0x2cd50a85 in CDBClientUsersMgr::~CDBClientUsersMgr() + 0x00000037 (EntourageCore + 0x0008ea85) # 12 0x2cd62d11 in _DB_DoMemoryCleanup + 0x00000021 (EntourageCore + 0x000a0d11) # 13 0x2cd62dad in _DB_FragmentTerminate + 0x00000061 (EntourageCore + 0x000a0dad) # 14 0x2d612a65 in _HrAlpacaTerminate + 0x00000011 (EntourageLegacy + 0x000e7a65) # 15 0x0216a8a1 in _MsoFContactSetHasFRUFromWord + 0x0000008F (MicrosoftOffice + 0x003528a1) # 16 0x02118b56 in _MsoUninitOffice + 0x0000035E (MicrosoftOffice + 0x00300b56) # 17 0x006edf19 in _wdCommandDispatch + 0x003C9CE5 (Microsoft Word + 0x006ecf19) # 18 0x008e0f64 in _wdGetApplicationObject + 0x001A285E (Microsoft Word + 0x008dff64) # 19 0x008e1020 in _wdGetApplicationObject + 0x001A291A (Microsoft Word + 0x008e0020) # 20 0x00af4c4c in _wdGetApplicationObject + 0x003B6546 (Microsoft Word + 0x00af3c4c) # 21 0x022bfd45 in _SetWindowsHookExA + 0x0000018D (MicrosoftOffice + 0x004a7d45) # 22 0x022c3e4a in _DispatchMessageA + 0x000000F0 (MicrosoftOffice + 0x004abe4a) # 23 0x022c3f10 in _DispatchMessageA + 0x000001B6 (MicrosoftOffice + 0x004abf10) # 24 0x022c2ead in _FSetWLMEventState + 0x00000379 (MicrosoftOffice + 0x004aaead) # 25 0x016832bc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009c2bc) # 26 0x90455129 in .objc_class_name_IMKInkInputSession + 0x901107D1 (HIToolbox + 0x00008129) # 27 0x904543f0 in .objc_class_name_IMKInkInputSession + 0x9010FA98 (HIToolbox + 0x000073f0) # 28 0x9045424f in .objc_class_name_IMKInkInputSession + 0x9010F8F7 (HIToolbox + 0x0000724f) # 29 0x90488c0c in .objc_class_name_IMKInkInputSession + 0x901442B4 (HIToolbox + 0x0003bc0c) # 30 0x9045557a in .objc_class_name_IMKInkInputSession + 0x90110C22 (HIToolbox + 0x0000857a) # 31 0x904543f0 in .objc_class_name_IMKInkInputSession + 0x9010FA98 (HIToolbox + 0x000073f0) # 32 0x90476a81 in .objc_class_name_IMKInkInputSession + 0x90132129 (HIToolbox + 0x00029a81) # 33 0x016d5419 in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000ee419) # 34 0x016d59a9 in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin [/QUOTE]

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