Crash when printing Visio docs.

[Francisco]

Using Microsoft Office Visio 2003, when printing any docs created, I get a
blue crash of death screen.

Any ideas?

Help would be appreciated...


Specs:
Dell Inspiron 9400
Inter(R) Core(TM) Duo CPU
T2250 @ 1.73GHz
2.00GB Ram
Windows Vista

 

[Paul Herber]

Using Microsoft Office Visio 2003, when printing any docs created, I get a
blue crash of death screen.

Any ideas?

Help would be appreciated...


Specs:
Dell Inspiron 9400
Inter(R) Core(TM) Duo CPU
T2250 @ 1.73GHz
2.00GB Ram
Windows Vista

Do you have the latest printer drivers? Are they proper Vista drivers?
What happens if you save in a graphics format or PDF and then print
that ?

 

[Francisco]

I have the up to date printer drivers (vista), let me try saving in other
formats.

thanks.

 

[Francisco]

So I have the latest drivers for windows vista, ms office (including visio
specific), and it still crashes, even when saved to other formats.

Running out of ideas.

 

[Paul Herber]

Ok, so save in Visio format works ok I hope.
Print causes a crash, saveas PDF and all the graphics formats cause a
crash. Is that so ?
How about print preview ?
Do you have a USB memory stick or a flash memory card that you could
save to?

 

[jimsax66]

Using Microsoft Office Visio 2003, when printing any docs created, I get a
blue crash of death screen.

Any ideas?

Help would be appreciated...

Specs:
Dell Inspiron 9400
Inter(R) Core(TM) Duo CPU
T2250 @ 1.73GHz
2.00GB Ram
Windows Vista

I'm having the same "blue screen of death" problem when I'm printing
from Visio 2003 and I'm using XP patch 2, so it's not just your
Vista. Have you had any success with getting this problem resolved?

 

[Ronio]

Hello,
I'm using XP, this also started for me 1 week ago after applying the newest
Microsoft Security patches.
I can print a blank page Visio. However, after I start adding Stencils and
trying to print I get the BSOD.

 

[Ronio]

I just received a patch from our Microsoft rep (KB935843) to test. It has
not been released to the public. However, it solved my problem. Hopefully
it will get released soon for the rest of you.

There is also a workaround if you can't wait. Go into your print driver
setting and disable Raster compression.

 

[Angel F.]

could you please tell me where to download that patch, im having that same
trouble when printing on the hp3390, the printer is connected trhoughout the
network, and i have the latest drivers

 

[Ronio]

http://www.microsoft.com/downloads/...00-F831-4785-B292-DBF8CF002C6A&displaylang=en