crash word & update

[fred_grenoble-France]

The context : word on Ibook OS 10.2.6. Since two weeks, Word crashes
anytime I want to save a file I'm working on. First thing I tried : clean
the disk and the library by means of Onyx. Nothing has changed, so I
tried to upgrade the Office package, but the upgrade doesn't work :
error 11002 : 2, -15.
Does anyone know how can I solve these problems?
thanks a lot
fred

 

[Mickey Stevens]

Remove and re-install Office X. Insert the Office X CD, then open the Value
Pack. Click the Value Pack Installer. Check "Remove Office", then click
"Continue". Run the "Remove Office" utility. When done, re-install Office
X from the CD.

Download and install the latest Office X updates, which are 10.1.2, 10.1.4,
and 10.1.5 (10.1.3 is unnecessary). They¹re available from Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>

Then, go to Word -> Preferences, and click the "Save" tab. Uncheck the
option to "Allow Fast Saves", and click OK. You should now be able to save.

It might also be in your best interest to repair permissions.
For OS 10.2/10.3:
Go to Macintosh HD/Applications/Utilities. Open up Disk Utility. Select
your hard disk, then click the First Aid tab. Click the button to "Repair
Disk Permissions".

Run Disk First Aid. Instructions on how to run it in OS X are located on
the Apple Knowledge Base.
<http://docs.info.apple.com/article.html?artnum=106214>