Crashes when printing

[Jess]

Whenever I try to print I get an error that says "mspub.exe has generated
errors and will be closed by Windows..."

I have uninstalled and reinstalled all of the network printers, detected and
repaired and uninstalled and reinstalled the password. Any ideas?

 

[JoAnn Paules [MSFT MVP]]

Are these files that are on your hard disk or across a network?

 

[Jess]

Hard disk. We've tried both locations.

Are these files that are on your hard disk or across a network?

--

JoAnn Paules
MVP Microsoft [Publisher]

Whenever I try to print I get an error that says "mspub.exe has generated
errors and will be closed by Windows..."

I have uninstalled and reinstalled all of the network printers, detected
and
repaired and uninstalled and reinstalled the password. Any ideas?

 

[Mary Sauer]

What version Publisher? When you get the error do you get a error reporting dialogue?
Click details, what does it say?
Are you printing to a postscript printer?

 

[Jess]

Publisher 2000. There is no details button...just the generic db that says
"mspub.exe has generated errors and will be closed..."

 

[JoAnn Paules [MSFT MVP]]

Have you looked for updated printer drivers?

 

[Jess]

No because there are multiple people that have the same drivers installed
that can print successfully.

Have you looked for updated printer drivers?

--

JoAnn Paules
MVP Microsoft [Publisher]

Publisher 2000. There is no details button...just the generic db that says
"mspub.exe has generated errors and will be closed..."

 

[Mary Sauer]

Are they printing a Publisher publication successfully?

Completely clean out your printer driver and then re-install.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

No because there are multiple people that have the same drivers installed
that can print successfully.

Have you looked for updated printer drivers?

--

JoAnn Paules
MVP Microsoft [Publisher]

Publisher 2000. There is no details button...just the generic db that says
"mspub.exe has generated errors and will be closed..."

:

What version Publisher? When you get the error do you get a error
reporting dialogue?
Click details, what does it say?
Are you printing to a postscript printer?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
Whenever I try to print I get an error that says "mspub.exe has
generated
errors and will be closed by Windows..."

I have uninstalled and reinstalled all of the network printers,
detected and
repaired and uninstalled and reinstalled the password. Any ideas?