K
kidkosmo
Hi gang,
I'm in a bit of a pickle trying to figure out a way to do this. I
have a report based of "qryTeamMemberReport". This report has
criteria for a date range and a specific team member. On the report I
have two grouping levels. The first level is TeamMemberName. The
second is a grouping level for "Business Unit" to determine how many
tickets that team member has closed for each BU. In the
TeamMemberName footer, I have a text box to calculate the % of tickets
this team member closed for the entire group by using the formula
"Count([TeamMemberName])/DCount("[ID]","qryStaffComparison")" in which
qryStaffComparison contains records for everyone on the team.
My dilemma is that in the BU grouping which contains the total number
of tickets this specific team member has closed, we'd like to see the
percentage of tickets closed for that specific BU. In this regard, I
can't figure out if or how to use the DCount function to calculate the
number of tickets closed for that specific BU. Is there any other way
to accomplish this task on a report?
I hope this all makes sense. Any help would be sincerely
appreciated.
Thanks!!!
I'm in a bit of a pickle trying to figure out a way to do this. I
have a report based of "qryTeamMemberReport". This report has
criteria for a date range and a specific team member. On the report I
have two grouping levels. The first level is TeamMemberName. The
second is a grouping level for "Business Unit" to determine how many
tickets that team member has closed for each BU. In the
TeamMemberName footer, I have a text box to calculate the % of tickets
this team member closed for the entire group by using the formula
"Count([TeamMemberName])/DCount("[ID]","qryStaffComparison")" in which
qryStaffComparison contains records for everyone on the team.
My dilemma is that in the BU grouping which contains the total number
of tickets this specific team member has closed, we'd like to see the
percentage of tickets closed for that specific BU. In this regard, I
can't figure out if or how to use the DCount function to calculate the
number of tickets closed for that specific BU. Is there any other way
to accomplish this task on a report?
I hope this all makes sense. Any help would be sincerely
appreciated.
Thanks!!!