Creating ACT! histories with Outlook Emails

[Ann]

I am receiving a message that my outgoing emails cannot be added to histories in ACT! because I am using Word as the email editor. What other choices do I have in Outlook and how do I change to one of those other options. It is imperative that I can link my outgoing emails to the contact history in ACT!

 

[Sue Mosher [MVP]]

You can switch to the regular Outlook editor on the Tools | Options | Mail Format dialog.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Ann]

Thanks Sue - it works now

Have a great day!